Window lag - Help

theblackcat00

Honorable
Feb 25, 2017
1
0
10,510
I have a Lenovo laptop, model number is 80SA000AUS.

This laptop runs perfectly fine, the speed is good and when the CPU boosts to its maximum speed I can do so heavy workload.
My only problem is with the graphics, this laptop has both integrated intel hd 520 (from the cpu)
and a dedicated amd radeon r5 m430 (the benchmarks say that it's on par with my cpu graphics)

My real problem is that all of the animations, dragging around windows, or just watching 4k videos is laggy. I do not know what causes this becuase I have read reviews of other people who have the same cpu as me and their laptop come with 4k integrated displays.
(I would also like to add that even when I run the PC in performance mode it is still choppy)
I'm not expecting much from this computer, it's a laptop and it has bad graphics but I do expect to just do basic media consumption and graphics work.

Computer Specs:
Product Lenovo Flex 4-1470
Machine Type 80SA
Processor Core i7-6500U (2C, 2.5 / 3.1GHz, 4MB)
Graphics AMD Radeon R5 M430 2GB
Memory 16GBx1
Display 14" FHD (1920x1080) IPS
Storage 256GB SSD
Battery 3-cell (52.5Wh)
Power Adapter 65W
Operating System Windows 10 Home 64
 
Solution
Hello theblackcat00

Can you please confirm if you updated the graphics driver? Sometimes doing so helps. If you started facing the issue after updating the driver, rolling it back to its earlier version might do the trick.

Also, in the Device Manager > Monitors, please check the status of Generic PnP Monitor. If it is enabled, disable it and see if that works. Also, if it is disabled, try enabling it.

If none of the above solutions works, you may want to update the system BIOS.
Note: Make sure to back up the current BIOS before updating it.

Feel free to report back if further assistance is needed.

Cheers!! :)
Hello theblackcat00

Can you please confirm if you updated the graphics driver? Sometimes doing so helps. If you started facing the issue after updating the driver, rolling it back to its earlier version might do the trick.

Also, in the Device Manager > Monitors, please check the status of Generic PnP Monitor. If it is enabled, disable it and see if that works. Also, if it is disabled, try enabling it.

If none of the above solutions works, you may want to update the system BIOS.
Note: Make sure to back up the current BIOS before updating it.

Feel free to report back if further assistance is needed.

Cheers!! :)
 
Solution