window still crashing

[mchawla929]

window is still crashing
https://drive.google.com/file/d/199F0RXIr09GWuJdWaHCwbJTplZpSmtSY/view?usp=sharing
my pc is



Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B85M-D3H
BIOS: BIOS Date: 08/12/15 16:40:26 Ver: 04.06.05 (type: BIOS)
Processor: Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
Memory: 24576MB RAM (24gb = 2 * 1600mhz ram and 1 * 1333mhz corsair ram)
Available OS Memory: 24476MB RAM
Page File: 6484MB used, 21574MB available
graphic 1060 3gb

 

[Colif]

Try downloading the Gigabyte App Centre, it should be in the utility section of Motherboard web site. Use it to check you have latest drivers for board.

There are 4 revisions of that Motherboard and I can't see any BIOS with this code: 04.06.05 but dump files may show us more.
https://www.gigabyte.com/Motherboard/GA-B85M-D3H-rev-10-11#ov

 

[gardenman]

Hi, I ran the 4 dump files through the debugger and got the following information: https://pste.eu/p/ssef.html

Spoiler

File: 013119-8453-01.dmp (Jan 31 2019 - 02:09:07)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: ntkrnlmp.exe (Process: MsMpEng.exe)
Uptime: 0 Day(s), 13 Hour(s), 35 Min(s), and 33 Sec(s)

File: 013019-8343-01.dmp (Jan 30 2019 - 12:26:59)
BugCheck: [RESOURCE_NOT_OWNED (E3)]
Probably caused by: Unknown_Image (Process: MsMpEng.exe)
Uptime: 0 Day(s), 12 Hour(s), 09 Min(s), and 14 Sec(s)

File: 013019-8140-01.dmp (Jan 30 2019 - 12:31:59)
BugCheck: [PAGE_FAULT_IN_NONPAGED_AREA (50)]
Probably caused by: memory_corruption (Process: uTorrent.exe)
Uptime: 0 Day(s), 0 Hour(s), 04 Min(s), and 35 Sec(s)

File: 013019-14671-01.dmp (Jan 29 2019 - 13:29:26)
BugCheck: [INTERNAL_POWER_ERROR (A0)]
Probably caused by: Unknown_Image (Process: https://www.google.com/search?q=)
Uptime: 2 Day(s), 10 Hour(s), 30 Min(s), and 34 Sec(s)

Comment: 2 or more types of RAM are installed.

Possible motherboard page: https://www.gigabyte.com/Motherboard/GA-B85M-D3H-rev-10-11#ov

I can't help you with this. Someone else will post with more information soon. Please wait for more answers. Good luck.

 

[Colif]

Can't say I ever seen Resource not owned BSOD before.

Try running memtesst86 on each of your ram sticks, one stick at a time, up to 8 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

random different errors could be caused by bad ram

Motherboard is either revision 2 or 2.1 based on bios, and you have newest installed

 

[mchawla929]

this is kind of awkward but it turn out one of my rams is 1866mhz not 1333mhz and b85m-dmh can support 1600mhz not 1866mhz

 

[Colif]

Since its still crashing, try this:

Before running this,
1) search for “Create a restore point” and create a restore point
2) Create a bootable USB of Win 10 installer to use as a boot drive. download the Windows 10 media creation tool and use it to make a win 10 installer on USB

try running driver verifer, just read the instructions carefully. It is part of win 10 designed to find misbehaving drivers. It will cause BSOD, that is its job since it tests drivers.
Once it bsod, upload the minidump file and we see what it shows us.


Steps 1 & 2 are just precautions as sometimes driver verifer can put you in a boot loop. If this happen, follow these steps to get out of it
change boot order so USB is first, hdd second
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose system restore and roll system back to restore point created in step 1. PC should boot normally.

 

[Colif]

So this is motherboard manual - http://download.gigabyte.eu/FileList/Manual/mb_manual_ga-b85m-d3h_e.pdf

check on the Peripherals tab under Init First Display (in the bios) and see what is set here
I think it should be PCIe 1 Slot as it is the default

further down on same page is

Internal Graphics
Enables or disables the on board graphics function. (Default: Enabled)

which you may want to disable and see if it stops windows downloading the drivers. You shouldn't have both igpu & External gpu running at same time. The Nvidia card should be default.