Question windows 10 Acer E571G-57MJ

Jan 19, 2021
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HI I have a lap top running windows 10, I just bought a new memory module from A-Data (8Gb), but windows 10 ( and ubuntu) did not recognizes it, is it a bios version upgrade needed? are those modeule compatible? When I insert only the 8Gb module the computer does not start.

Item | Module #1 | Module #2 |
-------------------------------------------------------------------------------|-----------------------|------------------------|-
Ram Type | DDR3 | DDR3 |
Maximum Clock Speed (MHz) | 800 (JEDEC) | 800 (JEDEC) |
Maximum Transfer Speed (MHz) | DDR3-1600 | DDR3-1600 |
Maximum Bandwidth (MB/s) | PC3-12800 | PC3-12800 |
Memory Capacity (MB) | 4096 | 8192 |
Jedec Manufacture Name | | A-DATA Technology |
Search Amazon.com | Search! | Search! |
SPD Revision | 1.3 | 1.3 |
Registered | No | No |
ECC | No | No |
DIMM Slot # | 1 | 2 |
Manufactured | | Week 45 of Year 2019 |
Module Part # | TMT451S6BFR8A-PBHJ | AM1L16BC8R2-B1NS |
Module Revision | 0x4E30 | 0x0 |
Module Serial # | 0x40764568 | 0x3F759A09 |
Module Manufacturing Location | 2 | 1 |
# of Row Addressing Bits | 16 | 16 |
# of Column Addressing Bits | 10 | 10 |
# of Banks | 8 | 8 |
# of Ranks | 1 | 2 |
Device Width in Bits | 8 | 8 |
Bus Width in Bits | 64 | 64 |
Module Voltage | 1.5V, 1.35V | 1.5V |
CAS Latencies Supported | 5 6 7 8 9 10 11 | 5 6 7 8 9 10 11 |
Timings @ Max Frequency (JEDEC) | 11-11-11-28 | 11-11-11-28 |
Maximum frequency (MHz) | 800 | 800 |
Maximum Transfer Speed (MHz) | DDR3-1600 | DDR3-1600 |
Maximum Bandwidth (MB/s) | PC3-12800 | PC3-12800 |
Minimum Clock Cycle Time, tCK (ns) | 1.250 | 1.250 |
Minimum CAS Latency Time, tAA (ns) | 13.125 | 13.125 |
Minimum RAS to CAS Delay, tRCD (ns) | 13.125 | 13.125 |
Minimum Row Precharge Time, tRP (ns) | 13.125 | 13.125 |
Minimum Active to Precharge Time, tRAS (ns) | 35.000 | 35.000 |
Minimum Row Active to Row Active Delay, tRRD (ns) | 6.000 | 6.000 |
Minimum Auto-Refresh to Active/Auto-Refresh Time, tRC (ns) | 48.125 | 48.125 |
Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC (ns) | 260.000 | 260.000 |
| | |
DDR3 Specific SPD Attributes | | |
Write Recovery Time, tWR (ns) | 15.000 | 15.000 |
Internal Write to Read Command Delay, tWTR (ns) | 7.500 | 7.500 |
Internal Read to Precharge Command Delay, tRTP (ns) | 7.500 | 7.500 |
Minimum Four Activate Window Delay, tFAW (ns) | 30.000 | 30.000 |
RZQ / 6 Supported | Yes | Yes |
RZQ / 7 Supported | Yes | Yes |
DLL-Off Mode Supported | Yes | Yes |
Maximum Operating Temperature Range (C) | 0-95 | 0-95 |
Refresh Rate at Extended Operating Temperature Range | 2X | 2X |
Auto-self Refresh Supported | No | Yes |
On-die Thermal Sensor Readout Supported | No | No |
Partial Array Self Refresh Supported | No | No |
Thermal Sensor Present | No | No |
Non-standard SDRAM Type | Standard Monolithic | Standard Monolithic |
Module Type | SO-DIMM | SO-DIMM |
Module Height (mm) | 30 | 30 |
Module Thickness (front), (mm) | 2 | 2 |
Module Thickness (back), (mm) | 2 | 2 |
Module Width (mm) | 67.6 | 67.6 |
Reference Raw Card Used | Raw Card B Rev. 1 | Raw Card F Rev. 0 |
DRAM Manufacture | | |
 
Jan 19, 2021
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10
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Gotcha. This means that the bios recognizes it too. Not sure why the 8gb module doesn't work on its own.

I would download a memtest live cd/usb and see how much is recognized there and if it tests fine.
Thank you for the answer, I'm begin to suspect the voltage. i think it has to be a DDR3L module not a DDR3, I'll have to buy another one
 
Jan 19, 2021
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Well, basically memtest does find the memory module, but when you start the test it does not consider the Adata module it simply tests only the other one




Summary

Report Date2021-01-21 09:36:33
Generated byMemTest86 V8.4 Free (64-bit)
ResultPASS
System Information

EFI Specifications2.40
System
ManufacturerAcer
Product NameAspire E5-571G
VersionV1.32
Serial NumberNXMT9AL0035285DBF79501
BIOS
VendorInsyde Corp.
VersionV1.32
Release Date09/15/2015
Baseboard
ManufacturerAcer
Product NameEA50_HB
VersionV1.32
Serial NumberNBMT91100452903F789501
CPU TypeIntel Core i5-5200U @ 2.20GHz
CPU Clock2165 MHz [Turbo: 2494.2 MHz]
# Logical Processors4 (2 enabled for testing)
L1 Cache4 x 64K (114162 MB/s)
L2 Cache4 x 256K (33272 MB/s)
L3 Cache3072K (23175 MB/s)
Memory4015M (9690 MB/s)
DIMM Slot #04GB DDR3 PC3-12800
Teikon / TMT451S6BFR8A-PBHJ / 40764568
11-11-11-28 / 1600 MHz / 1.5V, 1.35V
DIMM Slot #18GB DDR3 PC3-12800
A-DATA Technology / AM1L16BC8R2-B1NS / 3F759A09
11-11-11-28 / 1600 MHz / 1.5V
Result summary

Test Start Time2021-01-21 09:36:11
Elapsed Time0:00:12
Memory Range Tested0x0 - 15F000000 (5616MB)
CPU Selection ModeParallel (All CPUs)
ECC PollingEnabled
# Tests Passed3/3 (100%)
Test# Tests PassedErrors
Test 0 [Address test, walking ones, 1 CPU]1/1 (100%)0
Test 1 [Address test, own address, 1 CPU]1/1 (100%)0
Test 2 [Address test, own address]1/1 (100%)0
Test 3 [Moving inversions, ones & zeroes]0/0 (0%)0
Test 4 [Moving inversions, 8-bit pattern]0/0 (0%)0
Test 5 [Moving inversions, random pattern]0/0 (0%)0
Test 6 [Block move, 64-byte blocks]0/0 (0%)0
Test 7 [Moving inversions, 32-bit pattern]0/0 (0%)0
Test 8 [Random number sequence]0/0 (0%)0
Test 9 [Modulo 20, ones & zeros]0/0 (0%)0
Test 10 [Bit fade test, 2 patterns, 1 CPU]0/0 (0%)0
Test 13 [Hammer test]0/0 (0%)0
Certification

This document certifies that the Tests described above have been carried out by a suitably qualified technician on the System described above.
Signed
 

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