[SOLVED] Windows 10 and Blue Screen and Research ?

versionmanager

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Is there a local Utility or Log file where you can look at an event and determine why Windows 10 crashed and generated a blue screen ?
I know there are a handful of reasons but I want to know why specifically. Thanks in advance.
 

Colif

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if you return the sticks for RMA, you should get a new set in return for free. No need to buy any

Does anyone have any experience of using the Warranty to obtain a replacement? I would assume I have to call them. Hopefully the turnaround time will not be months given the shipping problems. Feedback would be greatly appreciated.
https://www.gskill.com/rma << fill in form

Can I buy(1) 64GB stick to go with the good 16GB stick if one good one still exists?
not a good idea with Ryzen, they work better with matching sticks. That and I don''t think you can buy 64gb dimms yet. Biggest is 32gb as most motherboards max ram amount is 128gb now, no point selling ram sticks that could add up to more than what MB can access.

Best Idea for what ram to buy would be to look on https://download.gigabyte.com/FileList/Memory/mb_memory_am4_4L4D_matisse.pdf?v=c4e9aaa4651d9b2b345e190debda4e98 to see what Ram Gigabyte checked against board/cpu combo
 
Last edited:

Colif

Win 11 Master
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Jun 12, 2015
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handful. I wish. I help fix them around here, if there were only a few reasons for them I would have it easy. Everyone is unique

also wish there was a utility.
can try running the BSOD troubleshooter if you on 10 - https://www.tenforums.com/tutorials/62704-run-bsod-error-troubleshooter-windows-10-a.html though I never run it myself, curious what results are.

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
 

Colif

Win 11 Master
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Jun 12, 2015
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who crashed, 99% of the time, blames ntoskrnl. It might have been what crashed but its very rarely the actual cause. If its cause, windows is messed up as its the windows kernel.

Its better than nothing. That 1% of the time it names a driver.
 
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versionmanager

Honorable
Dec 19, 2016
188
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10,595
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handful. I wish. I help fix them around here, if there were only a few reasons for them I would have it easy. Everyone is unique

also wish there was a utility.
can try running the BSOD troubleshooter if you on 10 - https://www.tenforums.com/tutorials/62704-run-bsod-error-troubleshooter-windows-10-a.html though I never run it myself, curious what results are.

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
Thanks. Will reinstall Windows 10 then look for broken Hardware.
 

versionmanager

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Dec 19, 2016
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Bluescreen error message says Memory Management. I read to start in Safe Mode and run Msched. When I launched, It immediately said there was a Hardware issue. I know I am jumping the gun but...IF I need to by new Memory, do I have to buy both sticks? Can I buy(1) 64GB stick to go with the good 16GB stick if one good one still exists? If I have to buy (2), what would be a good set?Corsair, Kingston, etc.

I would prefer to buy from Amazon but I am flexible. My machine usage involves watching a lot of TV, YouTube, playng Division 2 and Office computing.
More games in the future. Is 64 GB for what I do overkill?
Again, this might be premature so please be kind. IfMSSched is a useles utility, please let me know of a better one..

Thanks in advance.
 
Last edited:

versionmanager

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Dec 19, 2016
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Victory!!

I downloaded and ran Mem86. This involved removing each 16 GB stick of RAM one at a time. I went to Level 4 on the first one with no problems. The second mdule failed the Level 2 Test.

I was doing some research and discovered that there is a lifetime warranty on G skil's memory provided that you didn't throw it against the wall.

Does anyone have any experience of using the Warranty to obtain a replacement? I would assume I have to call them. Hopefully the turnaround time will not be months given the shipping problems. Feedback would be greatly appreciated.
 

Colif

Win 11 Master
Moderator
Jun 12, 2015
58,135
4,718
161,190
10,348
if you return the sticks for RMA, you should get a new set in return for free. No need to buy any

Does anyone have any experience of using the Warranty to obtain a replacement? I would assume I have to call them. Hopefully the turnaround time will not be months given the shipping problems. Feedback would be greatly appreciated.
https://www.gskill.com/rma << fill in form

Can I buy(1) 64GB stick to go with the good 16GB stick if one good one still exists?
not a good idea with Ryzen, they work better with matching sticks. That and I don''t think you can buy 64gb dimms yet. Biggest is 32gb as most motherboards max ram amount is 128gb now, no point selling ram sticks that could add up to more than what MB can access.

Best Idea for what ram to buy would be to look on https://download.gigabyte.com/FileList/Memory/mb_memory_am4_4L4D_matisse.pdf?v=c4e9aaa4651d9b2b345e190debda4e98 to see what Ram Gigabyte checked against board/cpu combo
 
Last edited:

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