Windows 10 auto updating Radeon 6770M video driver = CRASH!

ShauryaVerma

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Jul 20, 2011
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The moment I install Win 10 Pro on my 5yr old laptop it auto initiates an update to its drivers, particularly a driver to AMD 6700M (which should apply to my 6770M). The moment this succeeds, my laptop crashes.
//Also, not sure it's important, but another change is the move to a Samsung EVO 250SSD.

1. When I try to login via safe mode after this crash, the device manager doesn't show that new driver, when I login again in normal mode, it still doesn't show it, and even if I'm not connected to the internet, it starts installing the driver it downloaded in the background, and till then I still can't see it in devmgmt.msc. The moment it pops up there, the comp crashes.
2. I tried disabling device driver updates in device installation settings, and then it still got installed.
3. Then I tried hiding updates using the show or hide updates troubleshooter , and at the end of it, the driver actually got installed.
4. I can't get the hardware device ID of the GPU (so I could disable it in the local group policy editor), since till the time it gets installed and crashes, it doesn't show up anywhere.
5. I changed the SearchOrderConfig to 0, but still to no avail.

HP Pavilion dv6t-6000 quad
• Proc: i7-2630QM
• GFX Dedicated: 1GB DDR5 Radeon HD 6770M
• GFX Integrated: Intel HD 3000
• Motherboard: Intel HM65

Also, I'm not sure, but I think my GPU is fried, and that no driver could get it to work (it hasn't been working for a while in win 7), so could I just disable the GPU in BIOS/disconnect it entirely? My HP bios only gives me the option to keep gfx switching dynamic and fixed (dynamic = depending on load, fixed, depending on what one picks in the OS) thus still allowing the OS to pick.
I'm pretty much at my wits' end, there's work to do and I can't access stuff. I'd jump to Linux, but their alternatives to Lightroom/Capture One/Photoshop just aren't there.

PS: tried these steps so far> http://www.makeuseof.com/tag/take-back-control-driver-updates-windows-10/
 
Solution
And that is what is so annoying depending on what version of windows 10 you are running on your system.
Where they took the ability to choose what was updated or to turn off auto updating according to user preferences. Or do selective updating via the user of the system.


Because laptops use a custom made driver for the Gpu of a laptop.
Where the one provided from AMD does not cover it for full 100% compatibility.

You have to go direct to the brand maker of the laptop with its model number and use the graphics card driver provided by just them to make sure the card works right.

Another short fall in the way windows 10 was designed.
Then causing windows 10 to foul up by installing the completely wrong video driver, instead of the...
And that is what is so annoying depending on what version of windows 10 you are running on your system.
Where they took the ability to choose what was updated or to turn off auto updating according to user preferences. Or do selective updating via the user of the system.


Because laptops use a custom made driver for the Gpu of a laptop.
Where the one provided from AMD does not cover it for full 100% compatibility.

You have to go direct to the brand maker of the laptop with its model number and use the graphics card driver provided by just them to make sure the card works right.

Another short fall in the way windows 10 was designed.
Then causing windows 10 to foul up by installing the completely wrong video driver, instead of the tweaked one designed to run on the laptop via the brand maker of the laptop.

Creating a massive head ache as said and fouling windows 10 up at the same time !

Well done indeed MS for a complete fail in realising that.
By not allowing User selective updating by the user of the OS.

And if you cannot disable automatic updates, then it will just do exactly the same thing a few days and weeks down the line.

Your so clever MS Epic fail.

I would not worry your not the only one to discover this flaw ShauryaVerma.

It`s created a nightmare for other people too who use windows 10 where you cannot disable automatic updating.



 
Solution
Hi, thanks Shaun and USAFRet. The update process is really poorly thought out.

@USAFRet: I was hoping to have a solution where I could let Windows install the rest of the drivers (including my Intel HD3000).
Alternately, if I find and installl all, I'm not sure what others might have fixes and updates available. Would you have a good URL with typical Windows 10 drivers for the hardware in my HP LM720AV laptop.

This official one only does Win 7 for my laptop. http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/3837241/model/3837242

 


For an HP laptop, the only place to start is at HP.