Windows 10 black screen when booting but works in safe mode

[itsmeflex]

hey guys so yesterday i was playing csgo on my computer and out of nowhere the screen starts going black and tears and then the pc shuts down by itself. i tried turning it on but i can't reach the login screen because it gets stuck at black screen right before the login screen. the only way to reach the login screen and login is to boot using safe mode which isn't ideal.. is my gpu dead or is it drivers problem

 

[LukeFatwalker]

It's definitely a graphical issue as Safe Mode uses on board graphics and their drivers.

Try uninstalling the latest video drivers to see if that works. You may have to re-install them or wait for a patch if it's a known issue with that driver.

Otherwise, run a snapshot tool (i.e. Rollback Rx, Comodo Time Machine, etc) to back up your system in case it happens again.

 

[SgtScream]

In addition to Luke, see if you can use driverguru's driver removal tool to ensure all graphic driver remnants is removed from the pc.

 

[itsmeflex]

Thank you for the feedback guys i did a fresh install of windows 10 and everything was working smoothly however 2 minutes after i logged into windows 10 the screen turned black and froze and it's the same as before windows won't bootup!

 

[itsmeflex]

It's definitely a graphical issue as Safe Mode uses on board graphics and their drivers.

Try uninstalling the latest video drivers to see if that works. You may have to re-install them or wait for a patch if it's a known issue with that driver.

Otherwise, run a snapshot tool (i.e. Rollback Rx, Comodo Time Machine, etc) to back up your system in case it happens again.

should i just buy a new gpu? my gpu is amd r9 290. i just did a fresh install and the same thing happens..

 

[LukeFatwalker]

Thank you for the feedback guys i did a fresh install of windows 10 and everything was working smoothly however 2 minutes after i logged into windows 10 the screen turned black and froze and it's the same as before windows won't bootup!

Re-installing the OS won't fix the computer in this case. You need to boot into Safe Mode and uninstall the drivers. ou can re-install the OS 100 times and you'll still have the issue with the drivers.

 

[itsmeflex]

Thank you for the feedback guys i did a fresh install of windows 10 and everything was working smoothly however 2 minutes after i logged into windows 10 the screen turned black and froze and it's the same as before windows won't bootup!

Re-installing the OS won't fix the computer in this case. You need to boot into Safe Mode and uninstall the drivers. ou can re-install the OS 100 times and you'll still have the issue with the drivers.

I have tried uninstalling before it didn't do anything . i uninstalled the display adapters in safe mode

 

[itsmeflex]

Thank you for the feedback guys i did a fresh install of windows 10 and everything was working smoothly however 2 minutes after i logged into windows 10 the screen turned black and froze and it's the same as before windows won't bootup!

Re-installing the OS won't fix the computer in this case. You need to boot into Safe Mode and uninstall the drivers. ou can re-install the OS 100 times and you'll still have the issue with the drivers.

I have tried uninstalling before it didn't do anything . i uninstalled the display adapters in safe mode

 

[SgtScream]

A clean installation of windows rules out driver compatibility issues. Next best course of action is to contact the manufacturer to diagnose replacement. The fact that issues persist only when drivers are installed displays hardware failure. This is because the graphics drivers are able to place the gpu under a significant load to replicate failure. Install the graphics card into another computer if you can to see if you experience the same issue before contacting the manufacturer.

 

[itsmeflex]

A clean installation of windows rules out driver compatibility issues. Next best course of action is to contact the manufacturer to diagnose replacement. The fact that issues persist only when drivers are installed displays hardware failure. This is because the graphics drivers are able to place the gpu under a significant load to replicate failure. Install the graphics card into another computer if you can to see if you experience the same issue before contacting the manufacturer.

I think the gpu is dead. after removing the gpu everything is working as expected. both in normal and safe mode so i think it's safe to say the problem is from gpu.