Windows 10 black screen with cursor after login

Colin12132

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Jul 7, 2014
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Earlier tonight I downloaded a movie, got some malware and removed it with malwarebytes, when the scan and removal finished it prompted me to reboot my PC to finish and ever since it restarted I can see the login screen to enter my pin but after that it's a black screen on both monitors with my cursor and a small window that is just the taskbar with
wind... ? X

I can do ctrl+alt+delete and that's about it.

When I went into the bios on one of the reboots it said no boot disk found but still had my windows SSD as the main boot device

Not sure what to do here as my father who is normally our tech support is out of the country, I can fix basic problems but not this.
 
MERGED QUESTION
Question from Colin12132 : "Windows 10 black screen with cursor after login"

Earlier tonight I downloaded a movie, got some malware and removed it with malwarebytes, when the scan and removal finished it prompted me to reboot my PC to finish and ever since it restarted I can see the login screen to enter my pin but after that it's a black screen on both monitors with my cursor and a small window that is just the taskbar with
wind... ? X

I can do ctrl+alt+delete and that's about it.

When I went into the bios on one of the reboots it said no boot disk found but still had my windows SSD as the main boot device

Not sure what to do here as my father who is normally our tech support is out of the country, I can fix basic problems but not this.
 


I'm having the same issue. Ran malwarebytes, rebooted, logged in then got a black screen with cursor.

I was able to get windows up by going in to task manager and running Explorer.exe but it's just a temporary fix because when I reboot I get the black screen again.