Windows 10 - Blue Screen Error and Keeps Restarting

DonMoon

Commendable
Feb 27, 2016
1
0
1,510
Hi,

I recently purchased an intel NUC6i5SYH kit PC and fitted it with the following RAM and HDD.

http://www.amazon.co.uk/gp/product/B00TGIW1XG?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00

http://www.amazon.co.uk/gp/product/B014R8JRRW?psc=1&redirect=true&ref_=oh_aui_detailpage_o09_s00

I installed a copy of windows 8 that I owned and then upgraded it to windows 10. It was working fine for a couple of weeks, and suddenly it had and error and is stuck rebooting itself with a blue screen error. The error appears to be different every time but the ones I have seen repeated are "WHEA_UNCORRECTABLE_ERROR" and "MACHINE_CHECK_EXCEPTION". I can get into the BIOS and that's about it. I can't find a way to boot into safe mode and when I try and install a fresh copy of windows 10 via USB created from microsoft i still get a blue screen error after a couple of seconds. I'm really stuck here and don't know what to do - can anybody help?
 

Lutfij

Titan
Moderator
See if you can revert to Windows 8 or at least try reinstalling Windows 8 and then see if you have any pending BIOS updates. You seem to have quite a few updates worth looking into, here, so it'd be a good idea to have all the necessary updates on a thumb drive and ofc it should be kept separate from the bootable USB installer.

If you'd like to know how to get into Safe Mode;
http://www.tomshardware.com/faq/id-2569556/safe-mode-windows.html

Does the issue crop up when you're on Windows 8? You may also want to try and boot with only one stick of ram from your kit and see if each stick causes an issue.