Windows 10 blue screen

win10noob

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Jul 30, 2015
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Upgraded to Windows 10, getting blue screen error: BAD_SYSTEM_CONFIG_INFO

Decided to upgrade my Dell laptop to Windows 10, was running 7 on it. The install process seemed to go smoothly up until I had to login for the first time. PC would crash every time I input my password or click next.

I ended up downloading the Win10 usb install option to see if I could repair installation, did not work - now it boots into the blue screen error BAD_SYSTEM_CONFIG_INFO

Anyone had a similar issue? Is there a work-around I can do via the CMD? Hard drive is okay from what I can tell since I can boot into Ubuntu and see all my windows files. :(

***Cannot even start up in safe mode, it crashes :O
 
Solution
According to Microsoft, that error is usually the result of damaged registry keys. If you are really unable to boot in any configuration (Safe Mode, 'last known good configuration', etc), you will have to reinstall the OS.

If you did not fully complete the upgrade before, you will not be able to clean install Windows 10 because you will not have a product key. You will need to clean install Windows 7 using your product key for that, and then begin the upgrade process again.

Source: https://msdn.microsoft.com/en-us/library/windows/hardware/ff559188(v=vs.85).aspx

Titillating

Expert
Ambassador
According to Microsoft, that error is usually the result of damaged registry keys. If you are really unable to boot in any configuration (Safe Mode, 'last known good configuration', etc), you will have to reinstall the OS.

If you did not fully complete the upgrade before, you will not be able to clean install Windows 10 because you will not have a product key. You will need to clean install Windows 7 using your product key for that, and then begin the upgrade process again.

Source: https://msdn.microsoft.com/en-us/library/windows/hardware/ff559188(v=vs.85).aspx
 
Solution