Question Windows 10 BSOD (ntoskrnl.exe+4b426a / PSHED.DLL+15b0 / WHEA_UNCORRECTABLE_ERROR)

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Aug 30, 2022
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Over the past week my computer has been experiencing BSOD errors during periods of high activity/multi-tasking. This takes place primarily during periods where I am playing video games that have higher requirements of my system. Looking at previous posts with similar issues, I downloaded BlueSreenView and identified the exact nature of the BSOD. The cause has been listed in all but one of the crashes as being caused by NTOSKRNL.EXE and, once, by PSHED.DLL.


I saw many posts stating this could be a driver issue, so I went ahead and reinstalled my OS and the problem is still happening with a fresh install with no changed
drivers. I also made sure that there is no overclocking on either my GPU or CPU.


I welcome any help that anyone can provide on this issue. I would at least like to narrow down whether it is a hardware issue or not.


BlueScreenView Readout(s):


Dump File : 083022-5875-01.dmp
Crash Time : 30/08/2022 01:06:12
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0000000000000000 Parameter 2 : ffffc58f0b9c0028
Parameter 3 : 00000000f2000000 Parameter 4 : 0000000000030005
Caused By Driver : PSHED.dll
Caused By Address : PSHED.dll+15b0
File Description : Driver de Erro de Hardware Específico da Plataforma (This is in Portuguese-Brazil)
Product Name : Sistema Operacional Microsoft® Windows® (This is in Portuguese-Brazil)
Company : Microsoft Corporation
File Version : 10.0.19041.1889 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3f88c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\083022-5875-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 19041
Dump File Size : 1.104.308
Dump File Time : 30/08/2022 01:08:19


Hardware specs:


Processor: Intel® Core™ i7-9700
Motherboard: GIGABYTE H310M H (rev. 1.0)
Memory: 16GB [8GB x2] DDR4-3200MHz
Video Card: NVIDIA GeForce GTX 1060
Power Supply: Corsair CX750w
Primary Storage: SSD Samsung EVO 850 250GB
Operating System: Windows 10 Pro - (64-bit)
 

Colif

Win 11 Master
Moderator
process named in BSOD is often the victim, what you had open at time.
Dumps may not help here, it could be need to figure out what hardware is at fault

what peripherals do you have?
Anything been acting strange recently apart from the errors?

currently converting last 2
 
Aug 30, 2022
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nothing seems to be wrong with my peripherals, at least I haven't noticed anything.

All I have conected to my PC is:
Logitech G403 Hero Mouse
7.1 USB Sound Adapter (for BM800 Mic)
Feir FR-568 Keyboard
Logitech C920s Webcam
and the dongle for the Logitech G733 Headset
 

Colif

Win 11 Master
Moderator
File: 083122-6968-01.dmp (Aug 31 2022 - 17:11:02)
BugCheck: [WHEA_UNCORRECTABLE_ERROR (124)]
Probably caused by: GenuineIntel (Process: vivaldi.exe)
Uptime: 0 Day(s), 0 Hour(s), 05 Min(s), and 27 Sec(s)

File: 083122-5609-01.dmp (Aug 31 2022 - 17:05:12)
BugCheck: [WHEA_UNCORRECTABLE_ERROR (124)]
Probably caused by: GenuineIntel (Process: destiny2.exe)
Uptime: 0 Day(s), 0 Hour(s), 20 Min(s), and 20 Sec(s)

results

okay, I just thought I would ask. WHEA errors can be anything. Which makes them annoying

You might want to run Prime 95 overnight and see if it finds anything
https://www.guru3d.com/files-details/prime95-download.html
Prime 95 how to Guide: http://www.playtool.com/pages/prime95/prime95.html

strange you got more after updating Intel management engine interface as it talks directly to CPU
 
Aug 30, 2022
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Well, now I can at least cross off a hard drive problem.
Just installed a brand new one, booted up Windows 11, then left it working solo with a game running and it gave me a blue screen.
 
Aug 30, 2022
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I'm afraid to tell you guys that RAMs weren't the issue either.

It stopped for a while but I've been getting blue screens again after some time.

I've also tested switching the GPU with an older one but the blue screens were still happening.

I just bought another motherboard to see if replacing it fixes the issue
 
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