Windows 10 BSOD with IRQL and MEMORY_MANAGER errors

[Grant_13]

Hi gurus,

Regular and random BSODs so I've checked many sites and threads and tried a few things but still no joy. Have an 2011 vintage Asus U36J laptop with 8Gb RAM that I upgraded from Windows 7 Pro to Windows 10 Pro last year. (Shop did 4Gb->8Gb RAM upgrade when I bought laptop) Stock unit apart from RAM upgrade with Logitech wireless mouse/myb combo, and plugged into external VGA monitor and Gb ethernet. Use laptop at home and work with different monitor/mouse/network combinations, same issue.

- Upgrade BIOS to latest version (206, 25/2/11)
- Moved pagefile to D: (as suggested on another forum, partition on same HDD)
- Fresh reinstall of Win10 after initial upgrade from Win 7
- Ran Memtest overnight with no reported issues.
- SFC found errors which MISM fixed
- Manually checked driver versions
- Tried running on without external power, screens, different mouse/kyb

Varies between IRQL_NOT_LESS_OR_EQUAL and MEMORY_MANAGEMENT errors.

Installed BlueScreenView last week which picked up last night's crash at 04:18, most likely whilst a backup job was running. BSV says "caused by driver: ntoskrnl.exe", dump file uploaded to onedrive below.

https://onedrive.live.com/?id=C854FE8F3C65A01D%21108&cid=C854FE8F3C65A01D

Appreciate your help/suggestions.

Thanks!

Grant

 

[Lutfij]

1| Is this your laptop?
2| Have you made sure your BIOS is up to date?
3| ntoskrnl.exe can be based off of anything, ranging anywhere from drivers to faulty hardware. If your memtest (of at least 10 passes) shows your ram to be fine then the issue is wit your drivers.

Reading through your system's specs, what are the two sticks of rams branding? Are they identical?

Worst case scenario, you may have to revert to Windows 7 since the prior OS didn't exhibit the issue, correct? On another note, try and recreate your bootable USB installer and reinstall your OS or try a repair install.

 

[Tradesman1]

Do they have drivers available for your laptop for Win10?

 

[Grant_13]

Hi Lutfij, thanks for responding, answers below.

1| Is this your laptop?
[Yes]
2| Have you made sure your BIOS is up to date?
[Yes, as noted above it's the latest available version for this model]
3| ntoskrnl.exe can be based off of anything, ranging anywhere from drivers to faulty hardware. If your memtest (of at least 10 passes) shows your ram to be fine then the issue is wit your drivers.
[Have left memtest running overnight before without issue, will do it again for a more recent confirmation]
Reading through your system's specs, what are the two sticks of rams branding? Are they identical?
[Yes, both Corsair 4Gb DDR3 1333Mhz SO-DIMMs, supplied and fitted by retailer at time of purchase]

Worst case scenario, you may have to revert to Windows 7 since the prior OS didn't exhibit the issue, correct?
[I remember a few BSODs which is life in Windows-land, but not often enough to have tried to fix it. This happens 2-3 times a week, sometimes whilst laptop in sleep mode. Not going back to Win7]

On another note, try and recreate your bootable USB installer and reinstall your OS or try a repair install.

[As noted above I did a re-install a couple of months after the initial upgrade from Win7 thinking that might help]

 

[Grant_13]

Do they have drivers available for your laptop for Win10?

No, it's a 2011 vintage Asus U36J laptop that originally came with WIn7 Pro. Have checked all the components for later manufacturers drivers and applied where they exist.

 

[Grant_13]

Crapped out again a couple of hours ago, SYSTEM_SERVICE_EXCEPTION this time. Co-incidentally at 16:18:08, and crashed the other day at 16:18:02.
Will check scheduled jobs, but it has crapped out at all hours of the night/day, under load, and whilst unattended in sleep mode, so *might* be a spooky coincidence!

https://1drv.ms/u/s!Ah2gZTyP_lTIjRNg17JtdKy-JmV4

 

[MusenMouse]

Not very scientific, but so far when I have had weird Windows 10 crash and boot issues, turning off "fast startup" under the power options seems to help. Good luck.

 

[Grant_13]

Thanks Musenmouse. Fastboot is enabled, so worth a try!
Ran memtest again for about 10 hours overnight with no issues reported. Used v4 as v7 runs for a couple of minutes then just hangs
V4 https://1drv.ms/i/s!Ah2gZTyP_lTIjRUDwotF8N1_qAGd
V7 https://1drv.ms/i/s!Ah2gZTyP_lTIjRRuWwEGjFuaGQEI