Windows 10 BSOD

randomuser01

Reputable
Oct 10, 2015
1
0
4,510
Hello. I have been having recent troubles with windows 10. I got my first BSOD yesterday and one today. I also noticed upon starting my computer, I wasn't able to click anywhere on my desktop without it freezing. Runtimebroker.exe came up and it said "the group or resource is not in the correct state to perform the requested operation"
And my entire computer was frozen.
Here is a link to my dump files:
http://1drv.ms/1VLxth3

All help is appreciated! Thankyou.
 

Lutfij

Titan
Moderator
Studying your dump files shows that the root cause is from these two fella's
ntoskrnl.exe
+
volmgr.sys

Whereby volmgr.sys is your OS's volume manager and that error would be related to either a corrupt installation, driver or file.

Are you sure you installed Windows 10 as seen here and that you have downloaded + installed all the necessary drivers for your machine.

Consequently have a look through this SFC /SCANNOW tutorial and perform this before going for a full on, proper, installation of Windows.

Hope this helps!