[SOLVED] Windows 10 BSODS please help. IRQL not less or equal, watchdogapc.

Silentfox18

Distinguished
Jul 20, 2015
8
0
18,510
Hello I have a windows 10 pc that is getting frequent BSOD and google chrome crashes when watching YT videos etc. Most BSOD are IRQL less or not equal,
here are my components
CPU : Ryzen 5 -3600Mobo: MSI B450 tomahawk maxRAM: Crucial 3200 mhz 32gb ramPSU: EVGA 650W Gold supernovaHDD: Intel 1tb m/2 ssd and 860 samsung evo 1tbGPU: MSI 2060 Super Ventus
I have the WhoCrashed report here if anyone wants to look at it.
Please looking for any help.
EDIT: https://www.mediafire.com/file/16xbz5zk632tio6/032522-13109-01.zip/file
 
Solution
Contec Co., Ltd, unknown usb thumb drive
check to see if it is configured in windows control panel device manager.
enable show hidden devices in menu if it does not show up.

usb hub 1 port 8 was reset looks like some problem with
USB\VID_1221&PID_3234&REV_0000
usb device vendor =1221 device =3234
unknown thumb device.
you might fix this problem and see if it is the cause of the timeout.
if the device has been removed then remove the hidden driver. if the system does not have a driver for it you might want to install it.

maybe connect the device to a usb 3 port rather than usb 2?
there are other errors in the internal logs for the device.
-----------
I had the debugger check your core windows files and many have been modified:
nt...
Contec Co., Ltd, unknown usb thumb drive
check to see if it is configured in windows control panel device manager.
enable show hidden devices in menu if it does not show up.

usb hub 1 port 8 was reset looks like some problem with
USB\VID_1221&PID_3234&REV_0000
usb device vendor =1221 device =3234
unknown thumb device.
you might fix this problem and see if it is the cause of the timeout.
if the device has been removed then remove the hidden driver. if the system does not have a driver for it you might want to install it.

maybe connect the device to a usb 3 port rather than usb 2?
there are other errors in the internal logs for the device.
-----------
I had the debugger check your core windows files and many have been modified:
nt kernel
usbhub3
hidclass
USBXHCI

you also have 2 copies of AMDRyzenMasterDriver loaded
\C:\Program Files\AMD\RyzenMaster\bin\AMDRyzenMasterDriver.sys Tue Mar 31 21:07:41 2020
and
C:\Program Files\AMD\RyzenMasterSDK\bin\AMDRyzenMasterDriver.sys Fri Sep 18 01:22:51 2020

and two copies of NTIOLib_X64 driver loaded

suspect file also:
C:\Program Files (x86)\MSI\One Dragon Center\Mystic_Light\MODAPI.sys Sat Jul 26 06:29:37 2008

also two very old Logitech USB Video Class Driver from 2012
(look for update)
\SystemRoot\system32\DRIVERS\lvrs64.sys Mon Oct 22 19:11:24 2012
\SystemRoot\system32\DRIVERS\lvuvc64.sys Mon Oct 22 19:12:08 2012

you can google for autoruns from microsoft and use the tool to remove the old driver, and both ryzen master drivers, and the ntiolib drivers.

then you can attempt to repair the core windows files and all of the usb files by starting cmd.exe as an admin then running:
dism.exe /online /cleanup-image /restorehealth

I assume your hacked usb subsystem is the cause of the bugchecks. note: 3 of the hacked usb interface files did not see the device, it was only reported in the internal log files and that seemed to indicated that it was being removed.
-------------
you might consider, update the bios and do a clean install of windows.
 
Last edited:
Solution

Silentfox18

Distinguished
Jul 20, 2015
8
0
18,510
Contec Co., Ltd, unknown usb thumb drive
check to see if it is configured in windows control panel device manager.
enable show hidden devices in menu if it does not show up.

usb hub 1 port 8 was reset looks like some problem with
USB\VID_1221&PID_3234&REV_0000
usb device vendor =1221 device =3234
unknown thumb device.
you might fix this problem and see if it is the cause of the timeout.
if the device has been removed then remove the hidden driver. if the system does not have a driver for it you might want to install it.

maybe connect the device to a usb 3 port rather than usb 2?
there are other errors in the internal logs for the device.
-----------
I had the debugger check your core windows files and many have been modified:
nt kernel
usbhub3
hidclass
USBXHCI

you also have 2 copies of AMDRyzenMasterDriver loaded
\C:\Program Files\AMD\RyzenMaster\bin\AMDRyzenMasterDriver.sys Tue Mar 31 21:07:41 2020
and
C:\Program Files\AMD\RyzenMasterSDK\bin\AMDRyzenMasterDriver.sys Fri Sep 18 01:22:51 2020

and two copies of NTIOLib_X64 driver loaded

suspect file also:
C:\Program Files (x86)\MSI\One Dragon Center\Mystic_Light\MODAPI.sys Sat Jul 26 06:29:37 2008

also two very old Logitech USB Video Class Driver from 2012
(look for update)
\SystemRoot\system32\DRIVERS\lvrs64.sys Mon Oct 22 19:11:24 2012
\SystemRoot\system32\DRIVERS\lvuvc64.sys Mon Oct 22 19:12:08 2012

you can google for autoruns from microsoft and use the tool to remove the old driver, and both ryzen master drivers, and the ntiolib drivers.

then you can attempt to repair the core windows files and all of the usb files by starting cmd.exe as an admin then running:
dism.exe /online /cleanup-image /restorehealth

I assume your hacked usb subsystem is the cause of the bugchecks. note: 3 of the hacked usb interface files did not see the device, it was only reported in the internal log files and that seemed to indicated that it was being removed.
-------------
you might consider, update the bios and do a clean install of windows.


If I am doing a clean install i should have it remove all files as well yes?