Windows 10 Cannot Boot

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Hexa Fox

Hexa Fox

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Sep 8, 2013
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The problem I am having:

"Your PC ran into a problem and needs to restart. We're just collecting some error info and then you can restart."

The PC just constantly loops into this. I can eventually get it to attempt repairs, but it ultimately fails. I finally was able to access "Advanced Settings" and attempt to boot into "Safe Mode with Networking" however it failed to boot.

What I believe caused it:

I recently downloaded:

WireShark
Cain and Abel
WinPcap
NPcap

I then created a network bridge between several devices. I messed around with both WireShark and Cain and Abel. Then I deleted the network bridge and that is immediately when I began to see the "Your PC ran into a problem " loop. Before anyone asks I major in Information Systems Security, so my intentions were strictly recreational with my own hardware and software.

There are also some other actions that I did as well, such as disabling Windows Defender to allow the greatest functionality of these programs. I realize I probably should have not had them both downloaded simultaneously. Any help would be greatly appreciated.

What I plan to do next:

1.)Try to boot into plain old "Safe Mode" without networking.

2.)If all fails, insert Windows 8/10 DVD, boot from it and reinstall it.

I have also been waiting for an opportunity to install an SSD to this build, install Windows to it, and also add an aftermarket CPU cooler. I was waiting because I wanted to get everything that I wanted to keep off this PC before doing so. I would still like to access it so I can attempt to accomplish this.
 
Solution
mazboy
wipe...clean install. Your system is (IMLTHO) is buggered beyond repair (BBR...). There is virtually no hope that you can track down all the little registry blips and such, not to mention possible virus artifacts. Byte the bullet...wipe...clean install. You'll feel better for it!
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The dreaded advice I hoped not to receive... even though I know it is good advice.

UPDATE: I managed to boot the build into safe mode without networking. I am running a scan with Spybot right now. I do not know if it will do much good.

Do you guys have any advice now that I have booted into safe mode? What can I do to attempt to resolve this?
 
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wipe...clean install. Your system is (IMLTHO) is buggered beyond repair (BBR...). There is virtually no hope that you can track down all the little registry blips and such, not to mention possible virus artifacts. Byte the bullet...wipe...clean install. You'll feel better for it!
 
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Solution


First, save your data to a flash drive or external hard drive. Then you can do one of three things -

1. Attempt to remove / re-install your network drivers (likely the cause of the issue)
2. Wipe and re-install Windows on the current drive
3. Yank the current drive and install Windows fresh on the SSD - after this, you may be able to plug the old drive back in and pull data from it (since you aren't formatting it and aren't booting from it, the data should be there still) either as a secondary internal drive or via a USB/SATA (presuming it's SATA) bridge.

 
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I am going to attempt to remove all the programs that I listed above as well. Then reboot, if it fails I will go into "Device Manager". Do you suggest I delete everything under "Network Adapters"? I do not believe I have ever had to locate drivers for those.

Also thanks for the advice guys, having a community to go to and desperately beg for help always helps.
 
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When in safe mode, un-check all startup items, and try booting as normal.
If it works, start re-enabling startup items 1 by 1 until you find the culprit.

Saved my bacon a couple of times like that.
 
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How?

MSConfig?
 
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UPDATE:
I tried my method which did not work. I then uninstalled every single "Network Adapter" under "Device Settings" and resolved my problem. Thanks inanition02 I appreciate it.

Now I am having another issue lol. How should I go about locating the correct drivers and installing them to my build to return Internet connection?
 
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Easiest way would be to dowload network drivers from the manufacturer of your motherboard.
Or if you are using a wifi card- from the manufacturer of the card.
 
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It looks like my celebration was premature. It got me to the login screen, which I did not get to before, so I logged in, and it looped right back into the above. I am not sure how long it took for the error to return because I went to eat dinner after typing in my password.
 
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Yeah, Yeah. Unfortunately you are probably the solution lol. I wanted to go with the advice from inanition02 and install the SSD and reinstall Windows to it, but rather just wipe the HDD first. I am going to play around a little more and then "wipe and clean install".
 
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It has always surprised me how much trouble people will go through to not do a clean install of an OS. The only reason I'm so quick to do it myself is that I've screwed myself into the ground, more than once, trying to "save" a system that was beyond hope. It usually involved not having the proper data backups (and in some cases, not having the install disks for expensive programs like DB4, Lotus 1-2-3, and Wordperfect…because, ummm...you "borrowed" them from work, and don't have access to them anymore...).

And boy, am I believer in the gospel of Backups...
 
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Believe me when I say that I 100% agree with you. This is my own reckless fault no doubt. I could have placed a restore point or backed up the data I wanted to long ago. I just never got around to doing so.

I am very much aware of the magical surprise a clean install can do for a system. I used to work on various computers all the time, and it mostly ends with a clean install of Windows and a happy customer.

 
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UPDATE:
I had to order a Sata Cable to connect the SSD. I was thinking about removing the one for the HDD so I could go ahead and get started but decided to go ahead and wait. Anyway I now have both the new SSD and HDD installed into the build and going to attempt to load the same license of Windows onto the SSD. Then attempt to salvage anything I want to keep from the HDD and format it.

Isn't there programs available that can do a more efficient job at erasing a HDD?

Also I cannot believe that I am having to go through this because I deleted a network bridge.
 
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NEVER EVER WIPE AN SSD!!!! See below for solutions.

For HDDs: If your computer will boot, and you can access PowerShell or Command Prompt, by entering: format 'the drive letter': /fs:NTFS /p:1

This will write zeros to all sectors, and effectively presents a virgin surface to the OS.

For HDDs: If the computer won't boot into the OS, use DBAN (https://dban.org/). Here's how to use it: http://www.techfleece.com/2013/08/22/how-to-securely-wipe-your-hard-drive-using-dban/

Select the "quick one pass" choice--really, you're not a Russian spy, are you--and wait the 3-4 hours it takes to wipe a 1TB HDD. NEVER EVER NEVER WIPE AN SSD!!!!!!!!!!!!!!!!

If you want to render an SSD unreadable (or turn it into a virgin), all you need to do is delete all partitions, repartition it, and then reformat it. et Voila!! A clean drive, all the old data is unrecoverable, and it's ready for action again.
 
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Technically this was the solution. As I was able to install the SSD without restoring the HDD. So I will appreciate the advice, but I went through a lot trying to get it to work out. However, I was able to get the build working without losing the data from my old drive. If I did not have an SSD laying around that I had been planning to install anyway I would have been looking at a clean install of Windows.
 
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