It has been since October 2020 that while using the PC, Windows suddenly crashes. A few months ago I had searched the internet and found a solution, which was to lower the RAM frequency from 3200 Mhz to 2800 Mhz with XMP active and it had worked. The other day, I installed AIDA64 and did a system stability test for 5 minutes and after that the problem recurred 2 times and I have to forcibly shut down the PC from the power button.
How do I know that Windows is crashing?
I can tell by the loading animation of the cursor that instead of spinning it stays still, by the clock that is frozen, if I open the start menu and click Restart or Shutdown it does nothing, it just closes the start menu as if it was shutting down the PC but does nothing or when I right click on the start menu and try to open anything like "Event Viewer", it closes the start menu and only the "Event Viewer" item remains.
How do I know that Windows is crashing?
I can tell by the loading animation of the cursor that instead of spinning it stays still, by the clock that is frozen, if I open the start menu and click Restart or Shutdown it does nothing, it just closes the start menu as if it was shutting down the PC but does nothing or when I right click on the start menu and try to open anything like "Event Viewer", it closes the start menu and only the "Event Viewer" item remains.