Windows 10 Crashes during driver installation for R9 270x

daniel2003489

Commendable
Jun 13, 2017
18
0
1,510
Hello, thank you for reading this. I appreciate that you are trying to help.

The Issue : My friend gave me his old AMD R9 270x because it didn't work for him, and he bought a GTX 1060 6GB. I tried to use it today, and I am having the same issue that he had with it : every time we installed the driver, the PC would black screen, but still output a signal. We couldn't see the cursor or anything. We don't know what this is, but it is kind of annoying, I have tried suggestions, such as, Installing older drivers, Installing newest drivers, plugging GPU into 2nd PCI-E slot, manually installing drivers with Device Manager. I have tried everything, still no luck.
My PC specs are :

PSU : Corsair CX750 750 Watt
Motherboard : MSI B350 Krait Gaming
CPU : AMD Ryzen 5 1600
RAM : 16 GB (4x4GB) Corsair Dominator DDR4
HDDs : Western Digital Caviar Blue 500 GB SATA 3 HDD (Primary), Seagate Barracuda 1 TB SATA 2 HDD, (Part 1 of Striped Volume) Seagate Barracuda 250 GB SATA 2 HDD (Part 2 of Striped Volume)

P.S: I should also note that the GPU works fine before drivers install, even Windows Update drivers kill it.

Thank you for your time. An answer would be great, but I have a feeling it is caused by GPU Hardware Failure.
 

daniel2003489

Commendable
Jun 13, 2017
18
0
1,510


This just started happening with it about 4 weeks ago. He has had the GPU for about... 3, maybe 4 years? I don't think he can return it at this point.

The basic driver, what do you mean by that? Windows just goes ahead and install the AMD R9 270x graphics whenever it can. But before it does that, everything works fine and well.

 

daniel2003489

Commendable
Jun 13, 2017
18
0
1,510


When I install ANY of the AMD drivers, it black screens. I don't think it is overheating, I think it is hardware failure. I can let the video card run for 30 minutes on Basic Windows Drivers, nothing happens. As soon as the AMD drivers are installed, boom. Black screen.

 


the only other thing i can suggest you try to use the program DDU (display driver uninstaller) to remove all traces of the AMD display drivers, then try to install the latest AMD drivers again. if it still black screens after this then it is definitely a bad GPU

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

daniel2003489

Commendable
Jun 13, 2017
18
0
1,510


I did that already, multiple times. But thank you for the suggestion :)

 

Anonimo_llopi

Prominent
Jul 24, 2017
8
0
510
my 4 year old r9 270 gigabyte also had this problem, basically it started crashing randomly until a bigger crash happend and after that windows wouldn't boot up, I didn't know it was the gpu's problem so I reinstalled windows, It ran fine on the basic controller, but when I installed the amd driver it would happen the same, so months later (a month ago) I found out about reflowing with a toaster oven, I literally put the card on top of 4 aluminium balls in the toaster oven (not normal oven) 10 minutes at 120ºC, waited for it to cool down, reassembled it and it started working without any problems (I removed the fans/dissipator and plastic case of course)

Here are some photos I made (last one is when drivers installed properly) https://imgur.com/a/qTcOVlc

Though wherever you want to do that crazy thing I did is up to you, I just know that it fixed it in my case and that is not very proper reflowing or whatever it's called, some people that do this make the gpu last just days and some other last months, but I think it's worth it for a old card rather that fixing properly by a professional because it would cost more than the card itself

But before that try to update the vbios, that fixed my problems (random crashes) in my recently bought RX 580, It might fix your problems too, and is super easy to do: http://www.tomshardware.co.uk/faq/id-2288384/upgrade-gpu-bios.html
 


so it's basically a hardware defect