Question Windows 10 dots frozen on first boot of new pc

Jul 24, 2019
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Hi guys! I found this community and it seems super helpful, so I am posting my first question about my new pc here.

I built my pc a few days ago, and when I turn it on all fans are spinning, and the lights on the liquid cpu cooler, graphics card, and motherboard are on.

The monitor's hdmi cable is connected to the graphics card. I can start the pc, use the keyboard and mouse and go into the bios fine. I made a bootable usb for windows 10, and when I select it as the device to boot from, I get a screen with a windows logo and spinning dots for a few seconds, or a Gigabyte: Insist on Ultra Durable screen with spinning dots for a few seconds, depending on if I use sandisk or sandisk partition 1 UEFI, then it freezes with a random amount of dots, and I am unable to continue with windows installation.

I made sure the RAM sticks were occupying both a2 and b2, then I switched them, left each alone in the a2 slot on different tries and then tried this again with two other different ram sticks, but the same problem kept happening.

I also made another bootable usb, disconnected and reconnected my ssd, hdd, graphics card, motherboard power cable, and cpu power cable but the problem is still happening.

Is this a common windows issue? If not, I would be happy to post all of my pc parts and provide more information. Any advice to fix this would be greatly appreciated!

[Moderator note: Edited post to break up "wall of text"]

Edit: Here are my parts and os:

CPU: Intel Core i5-9600K 3.7 GHz 6-Core Processor
CPU Cooler: Corsair H60 (2018) 57.2 CFM Liquid CPU Cooler
Motherboard: Gigabyte Z390 UD ATX LGA1151 Motherboard
Memory: Corsair Vengeance LPX 16GB (2 x 8 GB) DDR4-3000 Memory
Storage: Samsung 860 Evo 250 GB 2.5" Solid State Drive
Storage: Seagate Barracuda Compute 2 TB 2.5" 7200RPM Internal Hard Drive
Video Card: Gigabyte GeFOrce RTX 2060 6 GB GAMING OC PRO Video Card
Power Supply: Corsair CXM 650 W 80+ Bronze Certified Semi-modular ATX Power Supply
Operating System: Microsoft Windows 10 Pro (64 bit)
Case: Fractal Design Meshify C ATX Mid Tower Case

I also purchased the TP-Link Archer T6E AC1300 PCIe x1 802. 11a/b/g/n/ac Wi-Fi Adapter, but I haven't installed it yet because I haven't been able to install windows.
 
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simsim86

Prominent
Jul 16, 2019
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im having the exact same problem, not sure whats going on.
i read on another forum that someone with the same problem took his pc to a technician and he found out it was a faulty cpu.
 
Jul 24, 2019
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im having the exact same problem, not sure whats going on.
i read on another forum that someone with the same problem took his pc to a technician and he found out it was a faulty cpu.
Hmmm. At least it's good to know I'm not alone! Thanks for letting me know. In the bios, the cpu is recognized. Is it still possible to be faulty? I still have time on my amazon return so I could return it if that is the issue.
 
Jul 24, 2019
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Good
im having the exact same problem, not sure whats going on.
i read on another forum that someone with the same problem took his pc to a technician and he found out it was a faulty cpu.
Good luck. I will try to keep you updated if I make progress!
 

simsim86

Prominent
Jul 16, 2019
40
2
545
1
i went past this problem by updating the bios but run into new problems.
now it let my install windows and after its finished and wants to restart i get a bluescreen that something went wrong and it will restart.
after restart i get a error msg that windows couldnt be installed due a failure and reinstall. try a few more times and alwas the same.

View: https://imgur.com/2jdcpRB


View: https://imgur.com/He8i3Oe


View: https://imgur.com/fyc19cy


View: https://imgur.com/MYLYksc


im getting really desperate...
i will take out the m.2 and try to install to a sata ssd.
 
Jul 24, 2019
5
0
10
0
i went past this problem by updating the bios but run into new problems.
now it let my install windows and after its finished and wants to restart i get a bluescreen that something went wrong and it will restart.
after restart i get a error msg that windows couldnt be installed due a failure and reinstall. try a few more times and alwas the same.

View: https://imgur.com/2jdcpRB


View: https://imgur.com/He8i3Oe


View: https://imgur.com/fyc19cy


View: https://imgur.com/MYLYksc


im getting really desperate...
i will take out the m.2 and try to install to a sata ssd.
Have you scanned the QR code and gone to the link in the image? It might be helpful, but you may have already done this.
 

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