Windows 10 Event Viewer Error External HDD Causes PC to Power Off

[KageUta]

I am using an External WD HDD 3 TB. After several times of my PC crashing I began to research why in the Event Viewer and found the following data:

General:
The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{f2f4add7-bcf8-11e6-a706-806e6f6e6963}#0000000008100000.

Friendly:
- System

- Provider

[ Name] Microsoft-Windows-Kernel-PnP
[ Guid] {9C205A39-1250-487D-ABD7-E831C6290539}

EventID 219

Version 0

Level 3

Task 212

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2017-01-03T21:58:05.213506400Z

EventRecordID 3187

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 188

Channel System

Computer DESKTOP-AQ30K33

- Security

[ UserID] S-1-5-18


- EventData

DriverNameLength 70
DriverName SWD\WPDBUSENUM\{f2f4add7-bcf8-11e6-a706-806e6f6e6963}#0000000008100000
Status 3221226341
FailureNameLength 14
FailureName \Driver\WudfRd
Version 0

XML:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-01-03T21:58:05.213506400Z" />
<EventRecordID>3187</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="188" />
<Channel>System</Channel>
<Computer>DESKTOP-AQ30K33</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="DriverNameLength">70</Data>
<Data Name="DriverName">SWD\WPDBUSENUM\{f2f4add7-bcf8-11e6-a706-806e6f6e6963}#0000000008100000</Data>
<Data Name="Status">3221226341</Data>
<Data Name="FailureNameLength">14</Data>
<Data Name="FailureName">\Driver\WudfRd</Data>
<Data Name="Version">0</Data>
</EventData>
</Event>

After some research I found information leading to the the Windows service "Windows Drive Foundation...." needing to be switched to automatic. However this did not resolve my issue and I am still receiving the same event log on crash, as well as event IDs 41 and 6008 which just say that the machine crashed.

 

[Lutfij]

If this issue only crops up with your external drive, you may want to investigate if your chipset/USB drivers are up to date? In the interim period you may want to pass on your full system's specs and also make sure your motherboard BIO is up to date.

 

[KageUta]

If this issue only crops up with your external drive, you may want to investigate if your chipset/USB drivers are up to date? In the interim period you may want to pass on your full system's specs and also make sure your motherboard BIO is up to date.

Drivers and BIOS are up to date. Used the HDD for quite a while before this happened. No other USB devices are malfunctioning. I can pass on my specs if you'll tell me the best way to do it. I'm not sure my specs will add much insight however.

 

[EastCoastCanadianMrFixIt]

are the drivers up to date from microsoft or the manufacturer. Try a free driver updater if you are only using generic windows drivers that are old as your grandma lol.

 

[KageUta]

are the drivers up to date from microsoft or the manufacturer. Try a free driver updater if you are only using generic windows drivers that are old as your grandma lol.

Yes. They are up to date. I've been to college for this sort of thing. Trust me, it's nothing that basic. I've dug through event viewer, re-rolled drivers, etc.

 

[gdmaclew]

Have you tried a different USB slot?
Have you tried the drive on another PC?

 

[KageUta]

Have you tried a different USB slot?
Have you tried the drive on another PC?

This is a fair question. To the first one, yes. I have used the drive on another PC, but not long enough to incur this issue. I do not have a PC available to test that on.

 

[gdmaclew]

You might want to try BlueScreenView to read your Memory Dump file(s).
It might give you a better idea what is happening and what is causing it.
It is usually used for BSOD but it might work here as well.