Windows 10 Every Web Browser Crashes

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Warrax25

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Mar 9, 2014
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4,510
I have a very weird problem that after searching this forums seems pretty common, and I don't know what to do anymore. I built a new PC, the parts I choose are the following:

I7 8700
Asrock Z370 Pro4
G Skill Ripjaws V series 16GB
Asus GTX 1070
Samsung SSD 850 EVO 500GB
Cooler Master Water Block 120mm Radiator (MLW-D12M-A20PW-R1)

I installed everything and it booted fine, everything was good, I installed Windows 10 and every driver I needed. The problem came when I started Mozilla Firefox, I open twitch.tv and in 10 seconds, Mozilla crashed. I open it again, 5 seconds later, it crashed, I started again and went to a different site and it worked for 2 min and crashed again, I've tried every site I usually go to (social media and video game related sites) everything crashes sooner or later, sometimes when loading the page or 5 minutes later, and if I try to recover the browser it crashes over and over and sometimes it works for 10 min but in the end it crashes.
I tried different browsers (Edge, Mozilla, IE, Chrome, with and without any extensions) and the same thing happens, tried searching for solutions on Google and tried everything but nothing seems to solve the problem. I reinstalled windows, formated my C: because i was using my SSD from my old PC, didn't really wanted to format but I had to at the end (that SSD on my old PC didn't have this issue). I did a registry clean, System File Checker, updated flash and drivers, tried like 4 different malware programs, started windows in safe mode (still crashed) tested the RAM with MemTest and the Windows one and the RAM seems fine. I have a program to check temps and workload and the browser crashes with like 6-7% load on both the CPU and GPU and temps of 40º on the CPU and 54º on the GPU. The only things installed in my PC right now are Battle.net, Steam, and all the drivers Nvidia/Logitech program.
The first time I formated the drive and did a clean install of windows it worked fine for like 3 months and I haven't installed any program because I was scared this would happen, and a week ago it started crashing again, some days it doesn't crash a single time, some days it crashes every 10 seconds I restart the PC and it still crashes, maybe after 3-4 hours of having the PC on it works fine again. I had the GTX 1070 on my PC prior to this one and it worked fine so I don't think the GPU is the problem, It runs games well, i play WoW and No man's Sky and the games never crash, it's just web browsers so at this time I think only the Mother Board could be the issue with some chip not working correctly, maybe it's the RAM?
I'ts like, every time there is video or maybe flash on the browser my PC can't handle it, some times I get FPS drops on video when i full screen or it crashes, the past 2 days I been using the Twitch desktop App and it doesn't crash but when i full screen most of the time, the video stutters. It has BSOD'd maybe 2 times in the last 4 months also.

Sorry for the wall of text and maybe the bad grammar but English is not my first language. I can't log-in in the site for some reason. I'm writing this in the note pad because this site also crashes 🙁.

Hope someone can help me, thank you.
 
Solution
A ram fault might be indicated by the error codes, but could be driver and software incompatabilities as well. Upgrading to the latest bios and/or using the intel version of your network driver may be beneficial.

https://downloadcenter.intel.com/


EVGA 600 B1, 80+ Bronze 600W

The temps are in the message, 40º CPU and 54º on the GPU.

I'll try the IGPU.

 
Tried the IGPU thing and didn't work.

I started having audio issues too after all this and tried to fix them. In some sites I had no sound but windows showed sound in the volume control panel so I started checking things. In some twitch channels I had sound and in some others I did not wich was wierd since it's the same site. After updating the drivers and installing the Logitech app I contacted Logitech and they told me to test the headset (G933) in another PC. so I did that and they worked fine in the other PC, I go back to my pc and now everything is fine, for some reason the Dongle in the USB was doing something wierd I guess, so if you have similar issues try connecting and disconnecting all your USB.


Thanks.
 
Well, it was short lived.
After a whole day opening several windows of twitch and social media to make sure it worked, while also playing wow, this morning I have the same issue, browser crashes. 🙁

Any recomendations?
 
There are alot of errors in the event viewer but since i'm from spain I decided to change the language to English so you guys can understand. Of course you have to restart the PC to change languages, and now it works fine. However, I found this errors in the event viewer

Faulting application name: firefox.exe, version: 61.0.2.6793, time stamp: 0x5b69def1
Faulting module name: xul.dll, version: 61.0.2.6793, time stamp: 0x5b69e47d
Exception code: 0xc0000409
Fault offset: 0x0000000000d58b84
Faulting process id: 0x15e8
Faulting application start time: 0x01d4339cfed8d52b
Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe
Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll
Report Id: 54f795b5-d000-4b4f-a022-440f7cb3a9a4
Faulting package full name:
Faulting package-relative application ID:

Got this on Edge

Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.17134.165, time stamp: 0x5b3f12d9
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007fff03790003
Faulting process id: 0x2504
Faulting application start time: 0x01d4339c96702608
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
Faulting module path: unknown
Report Id: 81a82488-8c24-4302-849a-93c657b5f681
Faulting package full name: Microsoft.MicrosoftEdge_42.17134.1.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: ContentProcess

Also have this in the same day

The específico de la aplicación permission settings do not grant Local Iniciar permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
No disponible
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (con LRPC) running in the application container No disponible SID (No disponible). This security permission can be modified using the Component Services administrative tool.

The específico de la aplicación permission settings do not grant Local Iniciar permission for the COM Server application with CLSID
Windows.SecurityCenter.WscDataProtection
and APPID
No disponible
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (con LRPC) running in the application container No disponible SID (No disponible). This security permission can be modified using the Component Services administrative tool.

Can I somehow make a full log on the event viewer you guys could take a look at?

Thank you.
 
Found this too:

Fault bucket 1821813512657370667, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftEdge_42.17134.1.0_neutral__8wekyb3d8bbwe
P2: praid:ContentProcess
P3: 11.0.17134.165
P4: 5b3f12d9
P5: StackHash_2264
P6: 0.0.0.0
P7: 00000000
P8: PCH_EF
P9: c0000005
P10: 0000000000000008

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B31.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C4B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C4C.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C50.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C61.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_3a7ee8ea86e13e239e7e99063215519ac3d4fc4_75ed3ec2_11635fd4

Analysis symbol:
Rechecking for solution: 0
Report Id: 81a82488-8c24-4302-849a-93c657b5f681
Report Status: 268435456
Hashed bucket: 81079acee05ac061394861bcc4f2fe2b
Cab Guid: 0



Fault bucket 1919166115682908887, type 5
Event Name: BEX64
Response: No disponible
Cab Id: 0

Problem signature:
P1: firefox.exe
P2: 61.0.2.6793
P3: 5b69def1
P4: xul.dll
P5: 61.0.2.6793
P6: 5b69e47d
P7: 0000000000d58b84
P8: c0000409
P9: 0000000000000002
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER578.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER663.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER664.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER662.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER673.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_2de21269b831166b6a0f62eeb7fcce94f8dfbc_333a51f7_27d30a3b

Analysis symbol:
Rechecking for solution: 0
Report Id: 119cc688-f34c-45a8-a4ab-2c3b4fd5ee78
Report Status: 268435456
Hashed bucket: 4511ec415cd18768daa23f69fe3efad7
Cab Guid: 0



Fault bucket 1482872549873212048, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.MicrosoftEdge_42.17134.1.0_neutral__8wekyb3d8bbwe
P2: praid:ContentProcess
P3: 11.0.17134.165
P4: 5b3f12d9
P5: StackHash_b4ee
P6: 0.0.0.0
P7: 00000000
P8: PCH_EF
P9: c0000005
P10: 0000000000000008

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8718.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER87D4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER87D5.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER87D5.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER87E6.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_7d9b4aead0b7dfbab4d83b64318bbd2382e51_75ed3ec2_16928b8c

Analysis symbol:
Rechecking for solution: 0
Report Id: 6eb9f436-dba4-4988-a610-5093171ff23f
Report Status: 268435456
Hashed bucket: 728c47861b6c9846e49438ba3e5eda90
Cab Guid: 0



Fault bucket 1662776822181746291, type 4
Event Name: APPCRASH
Response: No disponible
Cab Id: 0

Problem signature:
P1: firefox.exe
P2: 60.0.1.6710
P3: 5afbb409
P4: ntdll.dll
P5: 10.0.17134.1
P6: 207580e2
P7: c0000005
P8: 00000000000068fc
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8005.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER840E.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER841E.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER841C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER842D.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_53eba91b48d8e8fbff101f9bec44c173a4fddcc_ad404a1b_25f5872a

Analysis symbol:
Rechecking for solution: 0
Report Id: 905ffca7-91e1-47d0-8ad2-2d6ea7053fde
Report Status: 268435456
Hashed bucket: 3e7b8ad6bf5e629bf7135eb5c2e55673
Cab Guid: 0



Fault bucket 2029195943745713267, type 4
Event Name: APPCRASH
Response: No disponible
Cab Id: 0

Problem signature:
P1: firefox.exe
P2: 60.0.1.6710
P3: 5afbb409
P4: ntdll.dll
P5: 10.0.17134.1
P6: 207580e2
P7: c0000005
P8: 000000000009ece7
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8D6.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFCAF.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFCB0.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFCAE.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFCBF.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_ca1dcc66d71a46634ea918b3792e38cd805fd989_ad404a1b_3bd710b3

Analysis symbol:
Rechecking for solution: 0
Report Id: 1ceae650-2700-46b8-983f-c916f3a570ab
Report Status: 268435456
Hashed bucket: 9877078297ff897aec2926f5aea07473
Cab Guid: 0



Fault bucket 1269190341773555670, type 4
Event Name: APPCRASH
Response: No disponible
Cab Id: 0

Problem signature:
P1: firefox.exe
P2: 60.0.1.6710
P3: 5afbb409
P4: ntdll.dll
P5: 10.0.17134.1
P6: 207580e2
P7: c0000005
P8: 00000000000068e9
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC1D4.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC5AD.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC5BE.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC5BE.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC5CE.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_3d121c797f712cd8c3496538828723119baded_ad404a1b_26f7ce28

Analysis symbol:
Rechecking for solution: 0
Report Id: 158a95b1-d94c-47dc-91f3-79fef922e9fa
Report Status: 268435456
Hashed bucket: faca9bf2cf5bb9cfa19d11e431c4f7d6
Cab Guid: 0



Fault bucket 1524502560870576757, type 4
Event Name: APPCRASH
Response: No disponible
Cab Id: 0

Problem signature:
P1: firefox.exe
P2: 60.0.2.6730
P3: 5b16d65f
P4: ntdll.dll
P5: 10.0.17134.1
P6: 207580e2
P7: c0000005
P8: 00000000000068fc
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBDED.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC1E6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC1E7.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC1E5.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC1F5.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_3936a42ccce2cd65a3c8f91f88e7138ba8dc3ddc_0679b8ed_244dccc2

Analysis symbol:
Rechecking for solution: 0
Report Id: faabaaa6-861b-4d97-9624-ff2549d2921f
Report Status: 268435456
Hashed bucket: 84aeff6226ddee25f5281f007fdd3275
Cab Guid: 0



Fault bucket 1402960014571103978, type 4
Event Name: APPCRASH
Response: No disponible
Cab Id: 0

Problem signature:
P1: firefox.exe
P2: 60.0.2.6730
P3: 5b16d65f
P4: ntdll.dll
P5: 10.0.17134.112
P6: 6529f37c
P7: c0000005
P8: 00000000000068fc
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER740A.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7812.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7823.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7823.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7824.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_e43d64161a88e5fdb595bc8a1ab48628b5e8c81_0679b8ed_00197e3b

Analysis symbol:
Rechecking for solution: 0
Report Id: 58b42d28-eb7f-4b54-b595-d17909b02d68
Report Status: 268435456
Hashed bucket: f99f9be60ed32b0a937850b3369666ea
Cab Guid: 0



Fault bucket 2080556089386570029, type 4
Event Name: APPCRASH
Response: No disponible
Cab Id: 0

Problem signature:
P1: firefox.exe
P2: 60.0.2.6730
P3: 5b16d65f
P4: ntdll.dll
P5: 10.0.17134.112
P6: 6529f37c
P7: c0000005
P8: 000000000009ec07
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8FBB.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9385.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9386.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9384.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9394.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_c658bb8f7be288b6ead9e1ba6de19bd2a5d974c2_0679b8ed_0167977b

Analysis symbol:
Rechecking for solution: 0
Report Id: 400fdfc1-06ac-4a75-bd01-e8b5ca8df1c7
Report Status: 268435456
Hashed bucket: 93bd54328d1b6c37ccdf9ebd7329912d
Cab Guid: 0
 
A ram fault might be indicated by the error codes, but could be driver and software incompatabilities as well. Upgrading to the latest bios and/or using the intel version of your network driver may be beneficial.

https://downloadcenter.intel.com/
 
Solution
Status
Not open for further replies.