Windows 10 freezes and screen goes black

joylessjokerman

Reputable
Jan 11, 2015
18
0
4,510
So after the upgrade to win 10 I've been have an annoying problem, if my pc goes idle for a few hours the screen will go black and I can't do anything but a hard reset.
I looked in my event viewer and saw lots of errors so I just wiped the event log to start over and maybe find out whats going on.

I also ran a system scan in the command prompt to see if there were any errors but it found 0.

Any ideas??

thank you kindly.
 
Solution
Hello joylessjokerman

Looks like the issue is due to the misconfigured (default) NIC. You can try the following:

> Right-click the Start button.

> Go to Computer Management.

> Once opened, from the left pane, click to select Device Manager.

> From the right pane, expand the Network adapters tree.

> Once expanded, right-click the available network adapter.

> Go to Properties from the context menu.

> On the NIC's properties box, go to the Power Management tab.

> Uncheck the Allow the computer to turn off this device to save power checkbox.

> Click OK.

> Perform the above action for all the available network adapters in your computer.

> Restart the PC when done.

Try leaving your...
Hello joylessjokerman

Looks like the issue is due to the misconfigured (default) NIC. You can try the following:

> Right-click the Start button.

> Go to Computer Management.

> Once opened, from the left pane, click to select Device Manager.

> From the right pane, expand the Network adapters tree.

> Once expanded, right-click the available network adapter.

> Go to Properties from the context menu.

> On the NIC's properties box, go to the Power Management tab.

> Uncheck the Allow the computer to turn off this device to save power checkbox.

> Click OK.

> Perform the above action for all the available network adapters in your computer.

> Restart the PC when done.

Try leaving your computer idle for sometime and see if the issue has been resolved.

Feel free to reply if further assistance is needed.

Cheers!! :)
 
Solution



Hey thanks so much for your reply !
I'll give this a try and report back in the morning! :)



Update-

So far so good! hasn't froze! So I think we are good ! thanks so much! If it does freeze ill report back again!

thanks a ton mate!

 
so it froze again this time in game. 🙁


heres a lits of my event viewer from 11/15 til now .

i dunno if that helps at all though.




Warning 11/17/2015 8:44:57 PM DeviceSetupManager 200 None
Warning 11/17/2015 8:44:57 PM DeviceSetupManager 202 None
Warning 11/17/2015 8:44:57 PM TaskScheduler 414 Task Misconfiguration
Warning 11/17/2015 8:44:57 PM TaskScheduler 414 Task Misconfiguration
Warning 11/17/2015 8:44:57 PM TaskScheduler 414 Task Misconfiguration
Warning 11/17/2015 8:44:57 PM TaskScheduler 414 Task Misconfiguration
Warning 11/17/2015 8:44:55 PM Kernel-PnP 219 (212)
Error 11/17/2015 8:44:57 PM Eventlog 1101 Event processing
Critical 11/17/2015 8:44:54 PM Kernel-Power 41 (63)
Error 11/17/2015 8:44:57 PM EventLog 6008 None
Error 11/17/2015 6:39:14 AM AppModel-Runtime 69 None
Error 11/17/2015 6:39:10 AM AppModel-Runtime 69 None
Error 11/17/2015 6:39:03 AM AppModel-Runtime 69 None
Error 11/17/2015 6:38:57 AM AppModel-Runtime 69 None
Error 11/17/2015 6:38:53 AM AppModel-Runtime 69 None
Error 11/16/2015 11:00:59 PM Kernel-EventTracing 3 Session
Warning 11/16/2015 11:00:59 PM Kernel-EventTracing 4 Logging
Error 11/16/2015 9:38:36 PM Service Control Manager 7034 None
Error 11/16/2015 9:38:34 PM DeviceSetupManager 131 None
Error 11/16/2015 9:38:29 PM Service Control Manager 7001 None
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM DeviceSetupManager 201 None
Warning 11/16/2015 9:38:29 PM DeviceSetupManager 202 None
Warning 11/16/2015 9:38:29 PM DeviceSetupManager 201 None
Warning 11/16/2015 9:38:29 PM DeviceSetupManager 202 None
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:29 PM DeviceSetupManager 200 None
Warning 11/16/2015 9:38:29 PM DeviceSetupManager 202 None
Warning 11/16/2015 9:38:29 PM DeviceSetupManager 200 None
Warning 11/16/2015 9:38:29 PM DeviceSetupManager 202 None
Warning 11/16/2015 9:38:29 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 9:38:26 PM Kernel-PnP 219 (212)
Error 11/16/2015 9:38:11 PM Kernel-EventTracing 3 Session
Warning 11/16/2015 9:38:06 PM Bits-Client 16393 None
Error 11/16/2015 9:38:03 PM Service Control Manager 7031 None
Error 11/16/2015 4:15:23 PM DistributedCOM 10016 None
Error 11/16/2015 3:59:31 PM Service Control Manager 7034 None
Error 11/16/2015 3:59:28 PM DeviceSetupManager 131 None
Error 11/16/2015 3:59:23 PM Service Control Manager 7001 None
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM DeviceSetupManager 201 None
Warning 11/16/2015 3:59:23 PM DeviceSetupManager 202 None
Warning 11/16/2015 3:59:23 PM DeviceSetupManager 201 None
Warning 11/16/2015 3:59:23 PM DeviceSetupManager 202 None
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM DeviceSetupManager 200 None
Warning 11/16/2015 3:59:23 PM DeviceSetupManager 200 None
Warning 11/16/2015 3:59:23 PM DeviceSetupManager 202 None
Warning 11/16/2015 3:59:23 PM DeviceSetupManager 202 None
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:23 PM TaskScheduler 414 Task Misconfiguration
Warning 11/16/2015 3:59:21 PM Kernel-PnP 219 (212)
Error 11/16/2015 8:39:57 AM Kernel-EventTracing 3 Session
Error 11/16/2015 8:39:20 AM Service Control Manager 7009 None
Error 11/16/2015 8:39:13 AM Apps 5973 (5973)
Error 11/16/2015 8:39:13 AM Apps 5973 (5973)
Error 11/16/2015 8:39:13 AM DistributedCOM 10001 None
Error 11/16/2015 8:39:13 AM DistributedCOM 10010 None
Error 11/16/2015 8:39:10 AM Service Control Manager 7031 None
Error 11/16/2015 5:20:08 AM DeviceSetupManager 131 None
Error 11/16/2015 5:20:08 AM DeviceSetupManager 131 None
Error 11/16/2015 5:20:08 AM DeviceSetupManager 131 None
Error 11/16/2015 5:20:08 AM DeviceSetupManager 131 None
Error 11/16/2015 5:20:05 AM DeviceSetupManager 131 None
Error 11/16/2015 5:20:05 AM DeviceSetupManager 131 None
Error 11/15/2015 7:52:40 PM Kernel-EventTracing 3 Session
Warning 11/15/2015 7:52:40 PM Kernel-EventTracing 4 Logging
Error 11/15/2015 5:15:15 PM Service Control Manager 7034 None
Error 11/15/2015 5:15:08 PM Service Control Manager 7001 None
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:08 PM TaskScheduler 414 Task Misconfiguration
Warning 11/15/2015 5:15:05 PM Kernel-PnP 219 (212)
Error 11/15/2015 5:14:44 PM Kernel-EventTracing 3 Session
Error 11/15/2015 5:14:37 PM Service Control Manager 7031 None
 

Hello again joylessjokerman

If your computer froze while playing the game, the issue is not identical to the previous one, and requires a different treatment altogether. However, before going any further, I would suggest you to try playing the same game at least one more time and see if the freezing was random.

If the problem persists, you can try Managing the Virtual Memory of Your Computer and see if the issue is resolved.

Feel free to revert back if further assistance is needed.

Cheers!! :)
 





i can not get the main windows screen to come up it is just stays on a black screen with the windows symbol and looks like it is trying to load but never does anything i have tried restarting the computer but it goes back to the black screen

I think I have killed my husbands computer!

please help

vm
 


Hey, I know its been many years but did you ever fix this issue? I'm having the exact same thing and it is driving me insane.
Thanks