[SOLVED] Windows 10 freezes when I use a graphics tablet ?

[Criiza22]

Well, this my problem is quite strange and annoying, mainly because I am a quadrinist that I have to deliver the pages of my comics as soon as possible, and when windows 10 freezes my files get corrupted making me have to do all the lost things again.

I already tried all the possible solutions (more than 50 methods of more than 20 videos about windows 10 freeze) I already modified the use of the battery, I already saw if it was not some hardware, I already saw if it was not a problem with the monitors,(I've also tested it on other digitizing table, and still freezing ) and also i use the same tablet in other pc and nothing happen in 4 days.

And now, why do I say that the freezes problem is due to the graphics tablet , the only time I have problems with TOTAL WINDOWS FREEZING, is when I am drawing on the tablet, I already spend more than 2 times in the same day while i was drawing, BUT when I'm not doing anything like playing or reading books on the windows it doesn't freeze (I spent more than 1 week without touching my graphic tablet and nothing happen) and when I use it again, I open the application I go 1 hour in photoshop ... boom it freezes again, And it is not only in photoshop that that happens, it already happened to me in CLIP STUDIO in another version of photoshop and even in paint tool sai, BUT It never freezes in something very very heavy like battlefliend 1 or assasins creed valhalla, I have a 3070.

I also tried reinstall windows 10, this resolved my freezings per 2-3 moths aprox, but it happen again so many times in just 1 week

 

[Ralston18]

Update your post to include full system hardware, device specs (graphics tablet), and OS information/version.

Disk drives: make, model, capacity, how full?

In Windows 10, look in Reliability History and Event Viewer for errors, warnings, and even informational events that correspond with the freeze times.

Graphics tablet: drivers up to date? Any recent changes?

What connectivity does the graphics tablet use? Could be a specific port problem on the current host.

Run the built in Windows 10 troubleshooters. The troubleshooters may find and fix something.

Corrupted files perhaps. Try"sfc /scannow" and "dism".

References:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

 

[Criiza22]

Update your post to include full system hardware, device specs (graphics tablet), and OS information/version.

Disk drives: make, model, capacity, how full?

In Windows 10, look in Reliability History and Event Viewer for errors, warnings, and even informational events that correspond with the freeze times.

Graphics tablet: drivers up to date? Any recent changes?

What connectivity does the graphics tablet use? Could be a specific port problem on the current host.

Run the built in Windows 10 troubleshooters. The troubleshooters may find and fix something.

Corrupted files perhaps. Try"sfc /scannow" and "dism".

References:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

Motherboard - B450 steel legend
Ryzen 5 5600x
Liquid cooling system - MasterLiquid ML240L
Video card - ASUS geforce RTX 3070
RAM - HyperX Predator RGB 32GB
Memory SSD M2 - Samsung 970 EVO 500 Gb - System and software
Memory SSD M2 - Samsung 970 EVO 1tb Gb - Games
Hard Drive - Seagate FireCuda 2 Tb - Trash can
Power Supply - GAMMAX 800W 80plus Platinium
Housing - CG 01pq
Monitor - LG 29UM69G
Headphones - HyperX Cloud Revolver S

Windows SSD is 30% full

all graphics tablets drivers are updated, recents changes all i can say is what my pc keep freezings...

connectivitys are HDMI(displayport adapter) and usb

i Tried troubleshooting but found nothing

i'll try again the "sfc /scannow" and "dism". I will respond with the results

 

[Criiza22]

Motherboard - B450 steel legend
Ryzen 5 5600x
Liquid cooling system - MasterLiquid ML240L
Video card - ASUS geforce RTX 3070
RAM - HyperX Predator RGB 32GB
Memory SSD M2 - Samsung 970 EVO 500 Gb - System and software
Memory SSD M2 - Samsung 970 EVO 1tb Gb - Games
Hard Drive - Seagate FireCuda 2 Tb - Trash can
Power Supply - GAMMAX 800W 80plus Platinium
Housing - CG 01pq
Monitor - LG 29UM69G
Headphones - HyperX Cloud Revolver S

Windows SSD is 30% full

all graphics tablets drivers are updated, recents changes all i can say is what my pc keep freezings...

connectivitys are HDMI(displayport adapter) and usb

i Tried troubleshooting but found nothing

i'll try again the "sfc /scannow" and "dism". I will respond with the results

Update your post to include full system hardware, device specs (graphics tablet), and OS information/version.

Disk drives: make, model, capacity, how full?

In Windows 10, look in Reliability History and Event Viewer for errors, warnings, and even informational events that correspond with the freeze times.

Graphics tablet: drivers up to date? Any recent changes?

What connectivity does the graphics tablet use? Could be a specific port problem on the current host.

Run the built in Windows 10 troubleshooters. The troubleshooters may find and fix something.

Corrupted files perhaps. Try"sfc /scannow" and "dism".

References:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

Use the two commands but do not recognize any problem but just today the computer freeze again, kernel 41

 

[Ralston18]

Hardware problem.

Note: Right or wrong it is time to ensure that all important work and data is backed up, proven recoverable and readable. You (actually everyone) should be doing backups anyway. All the more so if a system starts having any unexplained problems or presenting error messages even if there are no immediate consequences.

Kernel 41 References:

https://answers.microsoft.com/en-us...ing-back/0b43569e-5a4e-4e35-bffb-6b53538a4269

https://answers.microsoft.com/en-us...ve-games/e4c4454d-ab14-4ce2-a07d-0eb4f43b3a0c

You can easily find other "Kernel 41" links - feel free to search but only for information. Do not download any software claiming to fix the problem(s) and do not do any Registry editing.

You may not be gaming per se but the real root is likely the graphics requirements. And the corresponding power demands by the computer and attached peripherals.

How old is that GAMMAX PSU? Heavy use for video/graphics editing, gaming, even bitcoin mining?

= = = =

Power down, unplug, open the case.

Clean out dust and debris.

Verify by sight and feel that all connections, cards, RAM, and jumpers are fully and firmly in place.

Look for any signs of damage: bare conductor showing, melted insulation, kinked or pinched cables, fans that may be stuck/sticking, browned or blackened components, swollen components, loose screws and brackets, etc.. Use a bright flashlight to help.

 

[Criiza22]

Hardware problem.

Note: Right or wrong it is time to ensure that all important work and data is backed up, proven recoverable and readable. You (actually everyone) should be doing backups anyway. All the more so if a system starts having any unexplained problems or presenting error messages even if there are no immediate consequences.

Kernel 41 References:

https://answers.microsoft.com/en-us...ing-back/0b43569e-5a4e-4e35-bffb-6b53538a4269

https://answers.microsoft.com/en-us...ve-games/e4c4454d-ab14-4ce2-a07d-0eb4f43b3a0c

You can easily find other "Kernel 41" links - feel free to search but only for information. Do not download any software claiming to fix the problem(s) and do not do any Registry editing.

You may not be gaming per se but the real root is likely the graphics requirements. And the corresponding power demands by the computer and attached peripherals.

How old is that GAMMAX PSU? Heavy use for video/graphics editing, gaming, even bitcoin mining?

= = = =

Power down, unplug, open the case.

Clean out dust and debris.

Verify by sight and feel that all connections, cards, RAM, and jumpers are fully and firmly in place.

Look for any signs of damage: bare conductor showing, melted insulation, kinked or pinched cables, fans that may be stuck/sticking, browned or blackened components, swollen components, loose screws and brackets, etc.. Use a bright flashlight to help.

Most of my computer pieces are new (less than 1 year of use) so I don't know about the PSU, I only use the pc to work,and play very few times

I cleaned my computer today, but not so thoroughly, I took out the graphics card and used a vacuum cleaner and brush to remove the dust, there is still a bit of dust on the fans, everything was fine after I did

but out of nowhere it happened again ... my pc froze, I don't understand the connection of that little dust in fans with the freeze

Maybe the iso what I installed ???

 

[Criiza22]

Hardware problem.

Note: Right or wrong it is time to ensure that all important work and data is backed up, proven recoverable and readable. You (actually everyone) should be doing backups anyway. All the more so if a system starts having any unexplained problems or presenting error messages even if there are no immediate consequences.

Kernel 41 References:

https://answers.microsoft.com/en-us...ing-back/0b43569e-5a4e-4e35-bffb-6b53538a4269

https://answers.microsoft.com/en-us...ve-games/e4c4454d-ab14-4ce2-a07d-0eb4f43b3a0c

You can easily find other "Kernel 41" links - feel free to search but only for information. Do not download any software claiming to fix the problem(s) and do not do any Registry editing.

You may not be gaming per se but the real root is likely the graphics requirements. And the corresponding power demands by the computer and attached peripherals.

How old is that GAMMAX PSU? Heavy use for video/graphics editing, gaming, even bitcoin mining?

= = = =

Power down, unplug, open the case.

Clean out dust and debris.

Verify by sight and feel that all connections, cards, RAM, and jumpers are fully and firmly in place.

Look for any signs of damage: bare conductor showing, melted insulation, kinked or pinched cables, fans that may be stuck/sticking, browned or blackened components, swollen components, loose screws and brackets, etc.. Use a bright flashlight to help.

do you think there is any way to force the freeze?

I tried several like 100% to cpu and to gpu but none in 2 hours worked

 

[Ralston18]

Source of iso?

Another troubleshooting approach you can apply is to monitor the system while you work.

Boot up and do not open any additional applications. Instead open Resource Monitor( as admin) and just let the computer "idle" for as you watch the Resource Monitor. Watch the Overview first then later select the CPU tab.

The objective is to learn what resources your computer is using, to what extent (%), and what applications, processes, etc. are using any given resource.

After observing for awhile, usually the system will stabilize and stop "jumping around" as resource usage changes. Then try doing light work and browsing. Next open and launch your drawing application. All the while keeping the Resource Monitor window open and dragged to one side or to a second monitor if you are using a second monitor.

If the Resource Monitor screen keeps changing too rapidly to see what is happening then look very carefully at the top of the columns. Some columns have a small downward or upward pointing arrow in the header. By clicking those column headers you can change the sort order. Use descending order to easily watch the high % applications.

Hopefully you will see some pattern that leads to a freeze: e.g., CPU reaches 80% and most of that is because of application X...

And by watching you may be well able to force the freezes. If nothing is noted while application X is running, then open application Y. Just be sure to do things as you normally do.

The process is a bit tedious but just be methodical and willing to watch. Check other resources from time to time. The graphic representations on the right side of the screen can be quite revealing if there are sudden spikes or other changes occurring.

Could well be a "perfect storm" situation: All okay if CPU % is at some value. Then if disk activity jumps to some % value the two events combined cause the freeze.

 

[Criiza22]

after long hours something finally appeared on the screen, and it was this

https://imgur.com/oHwFgQi

View: https://imgur.com/oHwFgQi

https://imgur.com/Rjw9I7k

View: https://imgur.com/Rjw9I7k


System volume information that raised my SDD to the maximum and left my whole computer in a little freeze vibe, and also those two c:/$mft and the local temp a80c77f7

I'm not sure what to do with that information, is my ssd damaged?