Question Windows 10 freezing issue

Mar 10, 2021
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Hey, so my friend's pc has gotten an issue that freezes his windows 10. Every time the freezes happened the computer was idling or in lightweight use, like YouTube etc. Processor is AMD Ryzen 5 3600 with pbo enabled , and by now we have tested it by running many benchmarks and it is perfectly stable so it is not CPU issue? Other things we have done are: installing newest windows updates, updating chipset and gpu drivers to newest versions. We also ran sfc /scannow and it found corrupted files from his pc but that didn't stop freezing issues. So is there any recommendations what we should try next?

PC specs:
CPU: Ryzen 5 3600
GPU: GTX 1660 Super
MB: AsRock b450m pro4
PSU: Seasonic focus gx-650
RAM: Corsair Vengeange 16GB @ 3200MHz
SSD: Samsung Evo 860 m.2 1TB
 
Last edited:
Oct 26, 2020
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i experienced this issue a week ago, it freezes then immediately restarts this started when i updated my gpu drivers to the latest
hopefully i could help a lil bit, mine so far no crashes.
 

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