Windows 10 Frequent BSOD, UNEXPECTED_STORE_EXCEPTION

trineroks

Prominent
Apr 21, 2017
1
0
510
Hi guys, I've been having frequent blue screen crashes lately and I'm not exactly sure what the problem is.

Generally the crash string is "UNEXPECTED_STORE_EXCEPTION", but I've had a couple of times where it was "MEMORY_MANAGEMENT".

Here's the minidump with BlueScreenView: http://i.imgur.com/HMrfAy9.png
 
Solution
basically windows kernel was trying to read something from the drive and got this error:
Error code: (NTSTATUS) 0xc0000483 (3221226627) - The request failed due to a fatal device hardware error.

you will want to check the cables to the drive and run crystaldiskinfo.exe to see if your drive is failing.

you might also, check the motherboard drivers for your sata port and see if they need to be updated.
you might also put your drives data cable on a secondary sata controller if you have two. Often the sata controller that is slower and supported directly by the CPU will have the better drivers.

other errors shown in your photo of the screen were:
Error code: (NTSTATUS) 0xc0000006 (3221225478) - The instruction at 0x%p referenced...

Colif

Win 11 Master
Moderator
Can you follow option one here: http://www.tenforums.com/tutorials/5560-bsod-minidump-configure-create-windows-10-a.html
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c/windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)

we need the dump files, the BSV isn't telling us enough.
 
basically windows kernel was trying to read something from the drive and got this error:
Error code: (NTSTATUS) 0xc0000483 (3221226627) - The request failed due to a fatal device hardware error.

you will want to check the cables to the drive and run crystaldiskinfo.exe to see if your drive is failing.

you might also, check the motherboard drivers for your sata port and see if they need to be updated.
you might also put your drives data cable on a secondary sata controller if you have two. Often the sata controller that is slower and supported directly by the CPU will have the better drivers.

other errors shown in your photo of the screen were:
Error code: (NTSTATUS) 0xc0000006 (3221225478) - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

and

Error code: (NTSTATUS) 0xc000000e (3221225486) - A device which does not exist was specified.
(happens if the device disconnects for too long)

i would ignore the ntfs bugchecks, just because the drive problems would cause the bugchecks.

 
Solution