Question Windows 10 Install on New Build - "No Device Driver" Error

Sep 18, 2019
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Hi - I am hoping someone here can help with a problem on a new build. Components are listed below.

Everything is working fine, except we cannot load Windows 10. We have a boot file, created off the Microsoft download site, on a USB, but as we go through the install process, we eventually reach a point where we get an error. It reads "no device drivers were found". We've tried using different USB ports on the machine, but no luck.

Can anyone provide some advice or tips? They will be much appreciated, thanks!

Motherboard: Gigabyte B450M DSH3
CPU: AMD Ryzen 5 1600, 3.2GHz 6 Core AM4
SSD: Inland Professional 240GB
RAM: G Skill Aegis 16GB D4 2400
Graphics: RedDragon RX-570 4GB
Power: PowerSpec 550W
 
Sep 18, 2019
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latest installation media from ms website?
which model of the Inland Professional 240GB ?
Yes, latest installation from MS.
Here is the full description of the SSD from the website:
Inland Professional 240GB SSD 3D TLC NAND SATA III 6GB/s 2.5" Internal Solid State Drive

Thanks for helping!
 
Sep 18, 2019
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What do you think of this possibility. I know that this issue can arise from trying to install through a USB 3.0 port. We have tried both 3.0 and 2.0 ports without success.

However - it turns out that our USB drive is 3.0. Could that be the source of the problem? Should we try creating a new install on a USB 2.0 drive?
 

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