- Mar 13, 2016
- 32
- 1
- 10,535
Today I tried to turn on my PC (windows 10) and it booted into auto repair no matter what I did. I decided on just clean installing windows, but when it finished copying files (this is the media creation tool, installing W10 from USB), it freezes on a blank purple screen and I can't move my mouse cursor. Help? I tried restarting my PC and the same thing happened. Also, when I tried booting into windows, it says the installation was not properly completed so I had to reinstall it, which leads to the original issues. Any solutions?
EDIT 5/14/13: Solution found, I can't mark my own answer as a solution, I'll put it up here too:
"1. Install Windows like usual. I would recommend completely wiping your hard drive before the install to prevent any conflict.
2. After the install finishes, if the screen freezes like mine did, turn off the computer and unplug it. Otherwise, just continue to step 3.
3. If your computer, like mine, begins booting into windows (after unplugging your USB flash drive) but then black screens/ says "no signal" on either monitor, then do the following:
3a. Remove your GPU and any unnesecary peripherals.
3b. Plug in your PC and make sure your monitor is plugged into your motherboard since you GPU is gone.
4. When the PC boots, you should be greeted with the installation screen. I plugged in my keyboard and mouse after this to finish the setup, then plugged in my GPU again after I finished the setup.
I suspect the issue most likely occured because I had my motherboard set to allow both the iGPU (motherboard) and the GPU (dedicated card) to output video so I could do a dual monitors setup. Once the windows install was complete and you tried to boot into Windows, the PC was probably confused because it probably tried to output to the GPU for the windows setup, but since there were no longer any drivers for the GPU, it couldn't dispaly it properly, causing the "no signal" screen. The monitor plugged into the motherboard probably wasn't getting any output because the windows setup is intended for one monitor. Hopefully this helps someone."
EDIT 5/14/13: Solution found, I can't mark my own answer as a solution, I'll put it up here too:
"1. Install Windows like usual. I would recommend completely wiping your hard drive before the install to prevent any conflict.
2. After the install finishes, if the screen freezes like mine did, turn off the computer and unplug it. Otherwise, just continue to step 3.
3. If your computer, like mine, begins booting into windows (after unplugging your USB flash drive) but then black screens/ says "no signal" on either monitor, then do the following:
3a. Remove your GPU and any unnesecary peripherals.
3b. Plug in your PC and make sure your monitor is plugged into your motherboard since you GPU is gone.
4. When the PC boots, you should be greeted with the installation screen. I plugged in my keyboard and mouse after this to finish the setup, then plugged in my GPU again after I finished the setup.
I suspect the issue most likely occured because I had my motherboard set to allow both the iGPU (motherboard) and the GPU (dedicated card) to output video so I could do a dual monitors setup. Once the windows install was complete and you tried to boot into Windows, the PC was probably confused because it probably tried to output to the GPU for the windows setup, but since there were no longer any drivers for the GPU, it couldn't dispaly it properly, causing the "no signal" screen. The monitor plugged into the motherboard probably wasn't getting any output because the windows setup is intended for one monitor. Hopefully this helps someone."
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