Windows 10 Internet protocols missing

Rozenwynn

Reputable
Mar 28, 2015
4
0
4,510
Hi all,
So I'll be casually browsing the internet, have facebook and a couple of pinterest pages open and I just lose connection to the internet.
I'm on a laptop and use wireless to connect.
When I try to troubleshoot it just says One or more network protocols are missing.
If I wait a few minutes it will reconnect on its own but I do play online games and it is really annoying to be disconnected.
I have tried all solutions on http://www.tomshardware.com/faq/id-2751316/connectivity-issues-windows-fixes.html
and https://www.youtube.com/watch?v=G3DpeeXLSDM
but I still lose connection and the troubleshooter still says protocols missing.
 
Solution
I had this problem and it turned out to be the Windows supplied driver for my network device. To correct it, I had to disable Windows driver updates, then downloaded and installed the latest driver from the maker's website. Windows will keep replacing the driver unless you prevent it from doing so. To block Windows 10 driver updates, go to CP, System, Advanced System Settings, and under the Hardware tab select device installation settings. Select No and save changes. If this doesn't work, try disabling Windows ability to turn off your adapter. Go to CP, Device Manager, Network Adapters, (your network adapter) and right click. Select Properties and under the Power Management tab, uncheck the box allowing Windows to turn off the device...
I had this problem and it turned out to be the Windows supplied driver for my network device. To correct it, I had to disable Windows driver updates, then downloaded and installed the latest driver from the maker's website. Windows will keep replacing the driver unless you prevent it from doing so. To block Windows 10 driver updates, go to CP, System, Advanced System Settings, and under the Hardware tab select device installation settings. Select No and save changes. If this doesn't work, try disabling Windows ability to turn off your adapter. Go to CP, Device Manager, Network Adapters, (your network adapter) and right click. Select Properties and under the Power Management tab, uncheck the box allowing Windows to turn off the device. One more thing for you to try is to go to CP, Power Options, change plan settings (for whichever power plan you're using), then change advanced plan settings. Make sure under Wireless Adapter Settings that it is set to maximum performance.
 
Solution