Windows 10 IRQL_NOT_LESS_OR_EQUAL

Solution

Colif

Win 11 Master
Moderator
If only it were those two files

NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause

NTKRNLMP.exe is also part of the kernel, we think it stands for New Technology Kernel Multi Processor.

Windows cannot work without either files

I will ask someone to look at dumps and convert them into a format I can read.

IRQ errors are generally just driver errors, we start there and work out.
 

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/pp4M.html

File: 031418-19953-01.dmp (Mar 14 2018 - 15:54:32)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: ntkrnlmp.exe (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 15 Min(s), and 56 Sec(s)

File: MEMORY.DMP (Mar 14 2018 - 15:54:32)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: ntkrnlmp.exe (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 15 Min(s), and 56 Sec(s)

Motherboard: http://www.asrock.com/mb/AMD/Fatal1ty%20970%20Performance/
You have the latest version of BIOS available for your system.

I can't help you with this. Wait for additional replies. Good luck.
 

Colif

Win 11 Master
Moderator
Solution