Windows 10 keeps randomly BSODing

zapdose

Prominent
Dec 20, 2017
3
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My computer keeps randomly crashing with BSOD. There have been many different error messages, the last one (and most common) being "MEMORY_MANAGEMENT". These crashes happen when I'm doing anything from typing up my blog to playing Heroes of the Storm. I reinstalled Windows 10 not too long ago using the "Reset this PC" option, but it didn't seem to help. What could be going on?

Here are my PC specs:
CPU: AMD Ryzen 5 1400
Motherboard: GIGABYTE A320MA-M.2-CF
RAM: 16GB DDR4 SDRAM
GPU: NVIDIA GeForce GTX 750 Ti
OS: Windows 10
HDD: 7200rpm 1TB NTFS HDD

Here is the link with the minidumps: https://www.dropbox.com/sh/6a5tsl2mwvng7gd/AADQVFFQG0bskAbBHy2xylhPa?dl=0
 
Solution
looks like you are many bios versions behind on fixes, and you need to install the motherboard audio driver and chipset drivers
http://www.gigabyte.us/Motherboard/GA-A320MA-M2-rev-10#support-dl

the bugcheck seemed to come out of a windows file filter driver related to (Windows Overlay File System Filter Driver, it might be related to some Telemetry service. I would update the bios and drivers before I looked at it. Note: you would have to change the memory dump type to kernel memory dump before the info would be saved to the new c:\window\memory.dmp
we would need you to put your memory dumps from c:\windows\minidump directory onto a cloud server like Microsoft onedrive, share the files for public access and post a link.

that being said, you have a Ryzen CPU and there have been lots of BIOS updates to fix various issues in the CPU and motherboards. You should make sure you go to the motherboard vendors website and update the BIOS and the CPU chipset drivers for your board before you spend too much time trying to figuring out the problem. It has a very good chance of fixing your problem for you.
 


added the minidumps link into my post

 
looks like you are many bios versions behind on fixes, and you need to install the motherboard audio driver and chipset drivers
http://www.gigabyte.us/Motherboard/GA-A320MA-M2-rev-10#support-dl

the bugcheck seemed to come out of a windows file filter driver related to (Windows Overlay File System Filter Driver, it might be related to some Telemetry service. I would update the bios and drivers before I looked at it. Note: you would have to change the memory dump type to kernel memory dump before the info would be saved to the new c:\window\memory.dmp
 
Solution


I have gone ahead and updated the BIOS using @BIOS and installed the driver fixes for audio, chipset, and LAN. I will check back in a few days and let you know if the crashes continue.