Except, as it was running the update it gave me a blue screen with a sad face saying "your device ran into a problem and needs to restart. We'll restart for you." I wait, and then it says "diagnosing your PC" on the Republic of Gamers startup screen.
that is new, never seen a bsod during an update before. that isn't going to end up well. Updates not designed to be crashed during.
i don't know how good windows is going to be after that. I think you might need to reinstall windows again to make sure its all right.
We can try to get into safe mode and maybe fix it
Do you have a win 10 installer? its a handy boot drive if nothing else
On another PC, download the
Windows 10 media creation tool and use it to make a win 10 installer on USB
Now I will show you how to set PC up to get into safe mode at boot
boot from installer, on 2nd screen after languages, choose repair this pc, not install
this puts PC in a blue menu
choose troubleshoot
choose advanced
choose command prompt
Enter these
BOLD commands and press ENTER after each.
(Note the colon after C with no space; then the spaces which are important - one after T before / & T before { & } before B & Y before L)
C:
BCDEDIT /SET {DEFAULT} BOOTMENUPOLICY LEGACY
EXIT
Shutdown the computer.
Boot back up and "immediately" start tapping F8 (That means power button - then F8).
Hopefully that should get you into Safe Mode.
Now IF you can get into safe mode
right click start button
choose powershell (admin)
type
SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth
and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC
See if that can fix the damage but I have doubts
If you can get to safe mode I would copy anything off PC you want to save
If you can't get into safe mode, as windows is broken too much, I can still show you how to save any files off C drive
boot from installer
- on screen after languages, choose repair this pc, not install.
- choose troubleshoot
- choose advanced
- choose command prompt
- type notepad and press enter
- in notepad, select file>open
- Use file explorer to copy any files you need to save to USB or hdd
Now if safe mode didn't work, and you have saved everything off PC you need to keep, I would do a clean install
boot from installer
follow this guide:
https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/