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Question Windows 10 Keyboard and Mouse Not Working On Startup and Welcome Screen

Jul 24, 2021
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Hi, I was just wondering if anybody is able to help me with this problem. I have a Windows 10 computer and my welcome screen is stuck with the time and date displayed, but that's it. Also, my keyboard and mouse isn't working (I've tried different mouse and keyboard, but it doesn't work) during the startup.

Thank you.
 

lvt

Commendable
Apr 19, 2021
1,723
276
1,640
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Hi, I was just wondering if anybody is able to help me with this problem. I have a Windows 10 computer and my welcome screen is stuck with the time and date displayed, but that's it. Also, my keyboard and mouse isn't working (I've tried different mouse and keyboard, but it doesn't work) during the startup.

Thank you.
Where did you connect the mouse and keyboard?
 

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