[SOLVED] Windows 10 Laptop with two external displays turn off

[Ruffos]

I have a Windows 10 Alienware R4 with NVIDIA 1080GTX and up to date drivers and all hardware has no issues when I am gaming. I have two external monitors connected to the HDMI and Mini Display port and both of them go out when I bring up anything that I am trying to read (no input from keyboard or mouse) the screen blanks with in a few seconds (maybe 10) and then comes back on again on its own and keeps doing this until I move a mouse or input on the keyboard. The built in monitor never goes out. I have every power setting that I can find set to never, I even unhid the hidden 'System unattended sleep timeout' and set that to zero minutes. This has only been doing this in the last couple of weeks, so I am unsure what is going on, or if anyone else has come across this. Like I said, if I move the keyboard or mouse the screens stay on. Anyone hve this same problem?

 

[RodroX]

From what you are telling us, Im guessing this thing happening to you is probably due to some of windows update and/or driver update (or the lack of a driver update). Sorry if it sounds confusing.

A woman from work had some strange issues with her laptop too, we finally decided to tell her how to do a system restore and the issues were gone. After that I told her how to manually updates the main drivers and soo far its been ok since then (+6month ago).

 

[Ruffos]

so your saying a system refresh??

 

[RodroX]

so your saying a system refresh??

No, I wrote system restore: https://support.microsoft.com/en-us/windows/use-system-restore-a5ae3ed9-07c4-fd56-45ee-096777ecd14e

Just in case I would really make a backup of all the important folders/files first.

 

[Ruffos]

I tried a SFC /scannow to start, it did find some corrupted files, and restarted. Will see what that does first. I already have a backup of my drive, so if this continues, I will try what you suggest.