Windows 10 Memory Management BSOD's

[wkindrick]

OK, bear with me here, this one is going to be a bit of a reader.

My Windows 10 machine (gaming PC, specs below) has been throwing BSOD's with a 'Memory Management' error over the past few months, always within 5-10 minutes after booting up. It started shortly after I upgraded to 2x8GB from 2x4GB sticks. Bummer, bad DIMM's, I thought. I put in an RMA for the 2x8GB sticks on Newegg, and threw in my old 2x4GB sticks. Then I got the same BSOD repeatedly, so I cancelled the RMA and went into diagnosis mode.

I'm no expert, so diagnosis mode for me is Googling 'Memory Management BSOD'. I ran the Windows Memory Diagnostic as well as memtest86 on both the old and new DIMM's, and no errors were found. I removed and reseated my RAM several times. I blew out the slots with compressed air and cleaned the RAM's contact points with rubbing alcohol. I tried every conceivable combination of memory sticks to slots on my motherboard. I double- and triple-checked that I had the correct RAM timings, frequencies, and voltages. Nothing, still the same BSOD's shortly after booting up.

Thing was, when the computer didn't crash, it just didn't crash. It would run fine indefinitely. But as soon as I have to restart for any sort of update or anything, almost definite BSOD battle again. My expert-level tech solution (/sarcasm) was, don't restart it unless absolutely necessary. Not a great way to treat the PC, especially for months on end. I recently updated my Bitdefender AV and restarted, dreading the coming BSOD's, but no matter how many times I restart, this time, it just won't stop.

I tried running 'sfc/scannow' in command prompt, and it found no integrity violations. A Google search told me that running DISM could potentially repair the SFC and allow it to catch issues that it didn't previously, but that threw 'Error: 0x800f0906' at like 92.4% completion, saying the source files could not be downloaded. I couldn't find anything online to help me with that one, so here I am, typing this up in safe mode. It should also probably be noted that I did run these scans in safe mode as well, as my system won't stay up long enough to complete the scans otherwise.

One of the many entries on Event Viewer shows: "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000004477, 0x0000000003be0000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: e647d499-4bcf-4c9e-984e-18d2232e4b10."

My rig:
ASRock Z87 Extreme3 mobo
i5-4760K
Old RAM: G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)
New RAM: CORSAIR Vengeance Pro 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 2400 (PC3 19200)
Samsung 850 EVO 500GB SSD and WD Blue 1TB HDD

I wanted to rule out hardware before worrying about software, but I'm starting to think I'm looking at an OS re-install and 'clean slate' situation. I wanted that to be a last resort, but ultimately, I'm fine with it if no other solutions are apparent to anyone. That does, however, bring up another question: I have the free upgrade edition of Windows 10 from 8.1, and I had heard that it's no longer possible to upgrade again for free. If I did this, would I be stuck either with 8.1 again or having to buy a full new copy of W10?

TL;DR: W10, intermittent Memory Management BSOD's, doesn't appear to be hardware-related. HELP

Thanks!

 

[Thomas_Hussey]

Hi,

The issue might be that you may need to clear the CMOS. I have owned a few Asrock motherboards in the past and have had a few memory violations myself, in the past I have contacted Asrock and they have told me to do a power reset and do a power cycle and that has done the trick. I would also check that you are on the latest BIOS version for your board which according to ASRocks website is 2.70, although flash with caution, flashing through if Windows were to crash while flashing you can permanently brick your motherboard.

There are a few applications that you can try to see if Windows has issues, but although Windows is sensitive I have never experienced a memory issue that wasn't memory based (unless you are caching using RAMDISK or something) http://www.tweaking.com/content/page/windows_repair_all_in_one.html This toolkit is one of my favorite tools for Windows repair and I have used it for over a year. If Windows has an issue that should find it (I haven't found an issue it hasn't solved)

I hope this helps,

Tom

 

[hushpuppi3]

I have the same issue, came here looking for answers. However, I have an answer to one of your questions regarding windows 10

Your product ID is stored on your motherboard. You can create a windows 10 boot media device (USB) and its basically just a windows 10 CD you can boot with and reinstall windows 10. When it asks for a product key, just skip the step and it will activate itself using the product key stored on your motherboard.

 

[wkindrick]

Hi,

The issue might be that you may need to clear the CMOS. I have owned a few Asrock motherboards in the past and have had a few memory violations myself, in the past I have contacted Asrock and they have told me to do a power reset and do a power cycle and that has done the trick. I would also check that you are on the latest BIOS version for your board which according to ASRocks website is 2.70, although flash with caution, flashing through if Windows were to crash while flashing you can permanently brick your motherboard.

There are a few applications that you can try to see if Windows has issues, but although Windows is sensitive I have never experienced a memory issue that wasn't memory based (unless you are caching using RAMDISK or something) http://www.tweaking.com/content/page/windows_repair_all_in_one.html This toolkit is one of my favorite tools for Windows repair and I have used it for over a year. If Windows has an issue that should find it (I haven't found an issue it hasn't solved)

I hope this helps,

Tom

It appears as if you, sir, are my hero. I don't want to jinx anything, but it looks like clearing the CMOS was the solution to my woes. And now I'm thinking that this may have been caused not by the RAM that I upgraded, but by the CMOS battery that I changed at the same time to try to fix some odd clock issues my computer had been having. Thank you very much.

 

[wkindrick]

I have the same issue, came here looking for answers. However, I have an answer to one of your questions regarding windows 10

Your product ID is stored on your motherboard. You can create a windows 10 boot media device (USB) and its basically just a windows 10 CD you can boot with and reinstall windows 10. When it asks for a product key, just skip the step and it will activate itself using the product key stored on your motherboard.

Thanks for the info, I'll have to look more into that when I inevitably need to wipe my system again!

 

[wkindrick]

So, I hate to resurrect this thread, but my problems have returned. Same thing, BSOD after a couple of minutes after booting. And this is out of nowhere, now. Worked fine for all this time, then started again.

It's looking like my next move is to wipe everything and see if a fresh windows will fix it, but I wanted to see if anyone had any ideas first?

 

[Terry_84]

So, I hate to resurrect this thread, but my problems have returned. Same thing, BSOD after a couple of minutes after booting. And this is out of nowhere, now. Worked fine for all this time, then started again.

It's looking like my next move is to wipe everything and see if a fresh windows will fix it, but I wanted to see if anyone had any ideas first?

I just recently began having a semi-similar problem with my AsRock Z87 Extreme 4. Symptoms are 1. computer will not wake from sleep (used to work perfect until one day...) 2. when trying to wake DrDebug always posts a 32. 3. Restart (from sleep, shut down, restart) always works. 4. Power off and then power on almost always requires two tries. When no restart there is no post, no DrDebug, no nothing. Next restart is normal, no errors, etc. 4. Windows Movie Maker now runs out of memory while doing a movie edit that I have been doing for years.

I moved the ram around and tried using only one stick. BIOS was newest at 3.40. I went back to 3.20, no change, then back to 3.40, still no change. Numerous power down and CMOS clear no change. Ran Win 10 memory diagnostic, no errors.

I think the mobo memory control system is at fault.

At this point I am stuck and thinking about buying another mobo. 🙁

 

[Terry_84]

The wake from sleep and power up issues are gone. I removed three non-essential cards from the mobo, restarted and tested sleep and problems solved. Then I re-installed the cards one at a time testing sleep at each card. Problems still solved.

Memory problem with Win Movie Maker remained unchanged throughout the process. 🙁

Anyway, sleep is OK now, works perfect just like it used to.

 

[rebeccagill304bh]

hmmm i believed this is a memory leak have you went already to diagnose the memory here's how
https://www.errorsolutions.tech/error/memory-management-error-windows-10/
Solution 1. Test random access memory (RAM) using Windows Memory Diagnostic