Windows 10 not recognizing disks in Blu-Ray drive.

RussMay

Reputable
Jan 17, 2015
5
0
4,520
I upgraded from Windows 7 Pro 64-bit to Windows 10 Pro 64-bit. When I put a blank Blu-Ray disk in my Lite-On iHBS112 Blu-Ray drive, Windows 10 does not recognize the blank Blu-ray disk or the content of any subsequent Blu-Ray or DVD disk in that drive. The "Burn a disk" window does not appear for the blank Blu-Ray disk. Disk Management says the format of a subsequent non-blank disk in the Blu-Ray drive is RAW. However if I put a non-blank DVD disk in my Lite-On iHAS124 DVD drive, Windows 10 recognizes the content of subsequent disks in the Blu-Ray drive. Windows 7 Pro 64-bit behavior is okay on the same computer. How can I get Windows 10 to dependably recognize disks in the Blu-Ray drive?
 
Solution
I seem to have fixed the problem but I don't know exactly why. I went into Control Panel -> AutoPlay. "Blank Blu-ray discs" was set to "Burn files to disk (File Explorer)". I changed it back to "Ask me every time" as it had been in Windows 7. Everything seemed to work properly as expected. I changed it to "Create your own disk (Nero Burning ROM)". Everything seemed to work properly as expected. I changed it to "Take no action". Everything seemed to work properly as expected. I changed it back to "Burn files to disk (File Explorer)". Everything seemed to work properly as expected, despite this being the original Windows 10 setting which did not work. Sigh. I changed it to "Create your own disk (Nero Burning ROM)" which should be my...

I don't think this is related to player software. Disk Management says the disk format is RAW. File explorer thinks non-blank disks are blank. Command prompt "DIR R:" (R is the letter of the Blu-Ray drive) gives "Incorrect function."

 

New information: The ability to see the contents of non-blank disks in the Blu-Ray drive (R) does not last through a restart. After a restart, disks in the Blu-Ray drive appear blank until a non-blank disk is inserted into the DVD drive (S) . Then the directory of a non-blank disk in the Blu-Ray drive (R) can be seen.
 
I seem to have fixed the problem but I don't know exactly why. I went into Control Panel -> AutoPlay. "Blank Blu-ray discs" was set to "Burn files to disk (File Explorer)". I changed it back to "Ask me every time" as it had been in Windows 7. Everything seemed to work properly as expected. I changed it to "Create your own disk (Nero Burning ROM)". Everything seemed to work properly as expected. I changed it to "Take no action". Everything seemed to work properly as expected. I changed it back to "Burn files to disk (File Explorer)". Everything seemed to work properly as expected, despite this being the original Windows 10 setting which did not work. Sigh. I changed it to "Create your own disk (Nero Burning ROM)" which should be my default. I will reply if it does not continue to work properly.
 
Solution