Windows 10 not shutting down.

[richo80]

Hi everyone,

I'm having a problem with Windows 10. Every time I shut down my computer it restarts straight away, I've tried it several times with same thing happening.

Thanks, any ideas would be very helpful.

 

[Darkbreeze]

Turn off fast restart in the control panel power options.

 

[GearUp]

BIOS version and order of driver installation.

 

[Darkbreeze]

^^^^Yes, make sure you have the latest BIOS installed as well.

 

[richo80]

BIOS version and order of driver installation.

I've had Windows 10 from the release date with no issues until a day ago.

 

[Darkbreeze]

Then it can almost be nothing other than a driver issue or a problem with your power supply or motherboard.

What are your full system specs including all hardware, motherboard, cpu, power supply, case, etc.?

 

[richo80]

Case: Cooler Master Enforcer
Cpu: intel I5 4670K
Motherboard: Asrock Z87 Extreme 4
GPU: Gigabyte GTX 770 OC Edition
SSD: 2x Samsung 840 EVO 250GB 1x Intel 520 120GB
HHD: Seagate 500GB 7200RPM
CPU: Cooler Master 212
PSU: Thermaltake Light Power 750W

 

[Darkbreeze]

Well, I have that exact same case, as seen here:

http://www.tomshardware.com/forum/id-2528266/140mm-rear-exhaust-storm-enforcer.html


And I can tell you that not long after first building it, the reset button beside the main power button first stuck, causing reboots, then failed. I ended up disconnecting it from the motherboard entirely since I never used it anyhow. You might first start by disconnecting the restart button from the motherboard by unplugging it, just in case of the off chance that it's a common switch issue.

Next, get a real power supply, no offense, but that's a VERY, VERY crappy power supply. All the Litepower Thermaltake units with model numbers beginning with LT are made by Solytech which is pretty much one of the bottom feeders in the PSU manufacturers pool. Again, it may or may not be your issue, but I would absolutely NOT want that, or any other, Thermaltake power supply in my rig. Not because of it not being able to supply enough capacity, but because it tests out at much lower than it's rated capacity and is unreliable in regards to poor build quality.

As far as the drivers go, I'd be sure to download and install every one of these Windows 10 drivers listed on the product page for your motherboard:


Audio: http://66.226.78.22/downloadsite/Drivers/All/Audio/Realtek_Audio(v7560).zip

Intel chipset .inf package: http://66.226.78.22/downloadsite/Drivers/Intel/INF/INF(v10.1.1.8).zip

Intel engine management driver: http://66.226.78.22/downloadsite/Drivers/Intel/Others/ME(v11.0.0.1158_Consumer).zip

Onboard LAN driver: http://66.226.78.22/downloadsite/Drivers/Intel/Lan/Lan(v20.2_PV_v2).zip

Intel rapid storage technology driver: http://66.226.78.22/downloadsite/Drivers/Intel/SATA/RapidStorage(v14.5.0.1081_PV).zip

 

[richo80]

Well, I have that exact same case, as seen here:

http://www.tomshardware.com/forum/id-2528266/140mm-rear-exhaust-storm-enforcer.html


And I can tell you that not long after first building it, the reset button beside the main power button first stuck, causing reboots, then failed. I ended up disconnecting it from the motherboard entirely since I never used it anyhow. You might first start by disconnecting the restart button from the motherboard by unplugging it, just in case of the off chance that it's a common switch issue.

Next, get a real power supply, no offense, but that's a VERY, VERY crappy power supply. All the Litepower Thermaltake units with model numbers beginning with LT are made by Solytech which is pretty much one of the bottom feeders in the PSU manufacturers pool. Again, it may or may not be your issue, but I would absolutely NOT want that, or any other, Thermaltake power supply in my rig. Not because of it not being able to supply enough capacity, but because it tests out at much lower than it's rated capacity and is unreliable in regards to poor build quality.

As far as the drivers go, I'd be sure to download and install every one of these Windows 10 drivers listed on the product page for your motherboard:


Audio: http://66.226.78.22/downloadsite/Drivers/All/Audio/Realtek_Audio(v7560).zip

Intel chipset .inf package: http://66.226.78.22/downloadsite/Drivers/Intel/INF/INF(v10.1.1.8).zip

Intel engine management driver: http://66.226.78.22/downloadsite/Drivers/Intel/Others/ME(v11.0.0.1158_Consumer).zip

Onboard LAN driver: http://66.226.78.22/downloadsite/Drivers/Intel/Lan/Lan(v20.2_PV_v2).zip

Intel rapid storage technology driver: http://66.226.78.22/downloadsite/Drivers/Intel/SATA/RapidStorage(v14.5.0.1081_PV).zip

I know the power supply is crap and one thing id like to upgrade. ill update all my drivers and see how it goes.