[SOLVED] Windows 10 PC won't connect to NAS anymore

[marauder144]

For Christmas, I bought an ASUSTOR AS5202T for my family and set it up with no issues. I connected our phones to it via the ASUSTOR app and connected (via mapping a network drive) my Windows 10 laptop and desktop to it. I was able to use it normally until yesterday when my desktop suddenly stopped connecting to the network drive - when I tried to open the network drive it told me it couldn't connect. I also can't access the NAS through my internet browsing via the IP address. I can still connect to the NAS through the phone apps and through my Windows 10 laptop with no issues so I know this is an issue with my desktop.

I tried googling - I enabled SMB 1.0 in "Windows Features", I made sure all of the network discovery features were enabled, I uninstalled and re-installed my internet and Wi-Fi drivers (now my Wi-Fi is a little messed up by my ethernet works fine - that is an issue for later. I typically connect my desktop via Wi-Fi but I am on ethernet for now becaue the Wi-Fi was super slow after reinstalling the drivers). I also see that in my network connection screen, Windows tells me I am connected to the network but I don't have internet (I clearly do because I am typing this now).

One thing I noticed on my laptop is in Windows Explorer when I click on "network", it lists all of my network connected devices like my printers and such. This doesn't happen on my desktop - I suspect this is the issue but I can't diagnose why it's not picking up the network devices.

Any suggestions are appreciated - very frustrated that this happened all of sudden.

 

[Ralston18]

On your desktop ensure that only one network adapter (either wired or wireless) at one time. Not both enabled at the same time.

Next, if necessary:

Run "ipconfig /all" (without quotes) via the Command prompt and check the listed network adapters.

Note: Did you establish a static IP address for the NAS? Make and model router?

The static IP address should be outside of the DHCP IP address allowed to the router and the Static IP address should be reserved for the NAS via the NAS's MAC.

 

[marauder144]

On your desktop ensure that only one network adapter (either wired or wireless) at one time. Not both enabled at the same time.

Next, if necessary:

Run "ipconfig /all" (without quotes) via the Command prompt and check the listed network adapters.

Note: Did you establish a static IP address for the NAS? Make and model router?

The static IP address should be outside of the DHCP IP address allowed to the router and the Static IP address should be reserved for the NAS via the NAS's MAC.

I appreciate the response but before you posted this, I decided to run a reset of Windows. It took literally all day but it worked and I can access the NAS on my desktop again.

Thanks