Question Windows 10 Ram usability

Aug 31, 2020
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Hi i just bought a new pc and this is the specs.

Ryzen 7 2700x
16GB G.skill TridentZ RGB 16GB DDR4-3200Mhz
Aorus B450 PRO V01
RX 5700 XT

The system recognize the 16GB but only 7.95 are usable.
 
Aug 31, 2020
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Assuming this is brand new from store. If the written speccs say 16GB and you ends up only have 8GB, then I think the most obvious thing to do is to return the product and get the money back.
I mean the system reads 16GB but is says that only 7.95 are usable and I think it's a Windows 10 bug
 
Aug 31, 2020
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I used the dims one by one and when I booted with 1 of them it doesent respond in any slot so I guess I will just trun them back
 

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