Windows 10 random and frequent crashes after system upgrade.

dbc636

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Mar 9, 2018
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Not sure if I've posted this in the appropriate area, it deals with Win 10 and 7, and hardware. Apologies if this is the wrong forum.

I recently upgraded my system. And everything seems to be going wrong. Here’s the specs:

Intel 7820-X CPU
ASUS Prime X299-A Motherboard
Vengeance LPX DDR 2666 – 16gb x4 – 64 gig total
GEForce GTX 1060 – 6GB
Seasonic 80+ Titanium 850W Power supply
Corsair H100i V2 – Liquid PCU cooler
Crucial CT500BX1000 SSD (500gb) system drive
Toshiba 6tb drive for storage.

Initially, after the upgrade, I continued to run Windows 7, which is where I ran into my first problem. The system ran wonderfully, except during startup. It would about 75% of the time freeze up on the windows starting screen. Didn’t matter how long I waited 5 mins or 5 hours (and I tried to wait it out overnight even) it was just suck.

So, I’d do a reset, and eventually I’d get it to startup. Usually this takes 2-3 resets to get it to not hang.

Admittedly, I was lazy, and instead of troubleshooting the issue, I decided it was far past due for me to upgrade to Win 10, and this was the perfect excuse to do so. So I did. BTW this was a fresh install, not an upgrade from Win 7. All my installs, and re installs, are freshly formatted clean installs.

After the upgrade to Win 10, a new type of problem started showing up. Crashes. The famous blue screen. A lot of them, and frequently. It got to the point where the system is not usable. And the reason for the crashes were not all the same.

Some of them include (I can’t remember all of them exactly): Kernel security check failure, exception not handled, …no greater or equal, critical service failed, corrupt list entry, av store point, and a few others I can’t remember. But it’s never the same on over and over.

What I’ve done so far to troubleshoot:

Checked all my connections. Verified the RAM is in the proper location (when using 64gigs on this motherboard, the modules have to be placed in the correct slots, which they are)

I’ve re-installed Windows 10 many, many times, and on different drives, and different drive types and it multiple configurations (solo or with a storage drive). I even purchased a Samsung NVME SSD 960 EVO M.2.

I’ve tried different ports for all the different drive types with the same results. I’ve even had the Windows 10 installer give me the blue screen, during installation.

I tried removing the swap file, changed power options, and the same result. I’ve also tried a host of other things I’ve already forgotten.

So, I then went back and re-installed Windows 7, which went fine, but I still get the hanging error 75% of the time on the startup screen. Once I get it past the Windows starting screen, it’s reliable and doesn’t crash like windows 10, but still hangs during startup requiring a restart 75% of the time.

So I've gone back and re-installed Windows 10, determined to solve this problem and fix it.

One thing I have noticed: During boot, the screen said my RAM was running at 2133, when it’s 2666. I Read up on that, and went into the BIOS (I know it’s UEFI, but BIOS is stuck in my brain) and turned on XMP, and adjusted the speed to 2666.

Since that adjustment, the system (running Windows 10) seems to be a little more stable, it doesn’t crash every 1-3 minutes, it usually takes it 30-60 mins to crash now. This hasn’t however eliminated the problem completely. The Windows 7 version still hangs on startup after this change.

Another thing I’ve noticed, is the system becomes more reliable and goes longer without crashing if I completely power it down, removing the power plug, than if I just reset it. Why, I have no idea, but it seems to work better, or I should say, goes longer without crashing.

Also, once a crash does occur, they become more and more frequent, in less amount of time, until I completely remove power from the motherboard for about 15-20 seconds.

Also, during these repeating crashes, along with printing out the speed of my ram, the boot screen gives the speed of the processor. Most of the time it says 7820-X 3.6 MHz then on the next line it says it’s running at 4.0 MHz.

However, as the crashes become more frequent and reboots happen, sometimes this changes to 3.6MHz running at 3.6MHz. Also, I’ve seen the ram go back down to 2133, even though I know the BIOS/UEFI is set to 2666.

What I think:

Obviously I’m posting this because I have no idea what is going wrong here, and need help.

However, I’m going to take a guess the problem is one of a few things. Because I’m having issues across two operating systems (windows 7 and 10) could be my hardware? Do I have a bad motherboard, CPU, or memory? If so, how would I find out? They’re all brand new.

Since stability improved when I changed the ram setting from 2133 to 2666 I’m guessing this whole issue is going to be caused by a bad BIOS/UFEI setting on my part. I’ve read and tried to educate myself on this topic, but can’t for the life of me figure out what I’ve been doing wrong, which has led me here.

Any help or suggestions anyone could provide me with would be greatly appreciated
 
Solution
try loosening the cooler on the cpu. I had this problem and had screwed down the cooler too tight on the cpu. Backing off the screws cured my problem. Also try reseating your power supply on the motherboard. You basically did a rebuild and this sounds like a rebuild problem to me.


Rocky, I upgraded from an older system by purchasing the new components (Motherboard, CPU, RAM, power supply) listed above. All the installs of Windows were new clean installs (which I state in my post). Nothing left over from the old system except the video card, and formatted hard drives, on which I did a new clean install of windows. So what I upgraded from, is irrelevant.

If the upgrade part is confusing, please start out maybe by reading it this way:

I recently purchased a motherboard, CPU, RAM, power supply and assembled them to make myself a computer. I used a video card from a previous build....
 
try loosening the cooler on the cpu. I had this problem and had screwed down the cooler too tight on the cpu. Backing off the screws cured my problem. Also try reseating your power supply on the motherboard. You basically did a rebuild and this sounds like a rebuild problem to me.
 
Solution