- Dec 8, 2019
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Hello there. I´m having a weird problem with my computer, and maybe you can help me. You have, in the past: I solved many minor issues with the advices posted here, so first of all, thanks for that. But now I might use some more specific help.
So, this is the thing. My Windows 10 started to randomly slow down some months ago. That´s basically it. It didn´t get better after rebooting, and a year had passed since the last Windows install, so I did a clean installation. But still the same problem, even after the first rebooting - and no extra software installed. I thought it was the updates, so I stopped them. But nothing. Same after a new installation with full updates. A third attempt at a clean install was directed to find a driver conflict. I learned that Windows was wrongly updating some drivers, so I stopped that, and installed the correct drivers everywhere. Still the same. I checked the HD health with some software I don´t remember: it was fine; as a matter of fact, the only task that is not slowed down is HD writing: I can copy or download files at normal speed, but everything else, including opening the start menu, is slowed to turtle speed. I use Avira antivirus, and checked for malware with Malware bytes; also nothing. I also checked the event viewer, but there are of course many errors there, and I can´t identify which could be relevant, even focusing on those that occurred when the slowing starts.
I got out of ideas, and let it be. The system eventually returns to normal, usually after a couple hours. And after some weeks, the thing just went away for months. But today is back. It just doesn´t make any sense.
Despite the general uncertainty of it all, I have been able to identify what seem to be (maybe) triggers of the event: sometimes it happens when I plugged an external monitor (already checked for GPU drivers); sometimes, when the system goes into suspension. However, sometimes I plug the monitor or suspend the system and nothing happens, and sometimes it starts without noticeable triggers.
Some facts: the computer is a Dell Inspiron laptop, 7000 series. CPU: i7-7500U GPU: Intel 620.
If someone has any idea, I´ll be happy to read it.
Thanks in advance,
Nicholas
So, this is the thing. My Windows 10 started to randomly slow down some months ago. That´s basically it. It didn´t get better after rebooting, and a year had passed since the last Windows install, so I did a clean installation. But still the same problem, even after the first rebooting - and no extra software installed. I thought it was the updates, so I stopped them. But nothing. Same after a new installation with full updates. A third attempt at a clean install was directed to find a driver conflict. I learned that Windows was wrongly updating some drivers, so I stopped that, and installed the correct drivers everywhere. Still the same. I checked the HD health with some software I don´t remember: it was fine; as a matter of fact, the only task that is not slowed down is HD writing: I can copy or download files at normal speed, but everything else, including opening the start menu, is slowed to turtle speed. I use Avira antivirus, and checked for malware with Malware bytes; also nothing. I also checked the event viewer, but there are of course many errors there, and I can´t identify which could be relevant, even focusing on those that occurred when the slowing starts.
I got out of ideas, and let it be. The system eventually returns to normal, usually after a couple hours. And after some weeks, the thing just went away for months. But today is back. It just doesn´t make any sense.
Despite the general uncertainty of it all, I have been able to identify what seem to be (maybe) triggers of the event: sometimes it happens when I plugged an external monitor (already checked for GPU drivers); sometimes, when the system goes into suspension. However, sometimes I plug the monitor or suspend the system and nothing happens, and sometimes it starts without noticeable triggers.
Some facts: the computer is a Dell Inspiron laptop, 7000 series. CPU: i7-7500U GPU: Intel 620.
If someone has any idea, I´ll be happy to read it.
Thanks in advance,
Nicholas
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