Windows 10 Reboots need help with mini dump

[jonathan1683]

Hello I have been having issues with random reboots and wondering if anyone can help with this mini dump?


https://drive.google.com/file/d/0Bx2rMoQqtEI6UDFvVDFJZGhxMmc/view?usp=sharing

I ran the windows memory diagnostics and it didnt give any errors. I also notice that tray icon wont go away for that app if anyone knows how to remove it.

Thanks for your help!

 

[Lutfij]

Can you please pass on your full systems specs? Is this an upgrade from your previous OS(if so then which OS) or a clean install?

Since dxgkrnl.sys has come up in your .dmp file as one of your probable suspects I'd say the graphics card drivers are the culprit here. Once you get back with system specs, we can go further.

 

[jonathan1683]

Windows 10 Pro Clean install
Asrock Z87 Extreme6
i7-4970k
32 GB Trident DDR3
EVGA 660 GTX Sli
Samsung 850 Pro

This error only happens on startup and once I reboot it usually doesnt happen again. I never have any lock ups when gaming and the card seems to be running fine while gaming.

Thank you,

 

[jonathan1683]

Lutfij ?

 

[Lutfij]

Did you reinstall your graphics card drivers following this tutorial with drivers from Nvidia?

Try a system restore and finally a repair install if nothing happens with the restore point.

 

[jonathan1683]

reinstalling direct x fixed my issue