Hoping someone can help. I recently attempted to reset Windows 10 home edition on a refurbished Fujitsu NH751 Lifebook laptop that had the operating system pre-installed on it. My intention is to sell it so I selected the option to clear everything. During the process I received a blue Windows problem screen stating the snp2uvcW10.sys failed. After it shut's down and re-starts the same screen appears over and over. I also encounter the same problem when using Microsoft's installation media booting from the usb drive. Initial research suggests a problem with the webcam driver however with Windows not starting up and not being able to find a way to get into safe mode I can't seem to move forward. Any help or suggestions would be very welcome.