Desktop Windows 10 keeps failing to complete the reset program. Gets all the way through removing programs but then fails when trying to reload fresh Windows 10. I can get into Safe Mode. It also fails to repair the b o o t r e s . d l l.
From the SrtTrail report:
Root cause found: ---------------------------Boot critical file h:\boot\resources\custom\bootres.dll is corrupt.
Repair action: File repair Result: Failed. Error code = 0x2 Time taken = 1282 ms
Repair action: System files integrity check and repair Result: Failed. Error code = 0x490 Time taken = 40643
I somehow think these issues (failed reset & corrupt bootres.dll) are connected. I used a boot disk to get this far. Not sure what exactly is on that boot disk but if bootres.dll is part of it, then I think it got corrupted also at a point of second crash - see below History.
History: Playing WOW. Game crashes, shuts down Windows, tries to reload fails. Used boot disk, and use Windows reset with files, download new game, log in - crash. Try to use Programs & features to uninstall both WoW & Bliz interface - both fail. Neither can I download either program. I was able to use the P&F do uninstall other programs.
How does one get a fresh boot disk at this point?
Bliz technical support says it cannot help, it's beyond their expertise (does their expertise extend past doing a copy & paste from support pages?) (social comment & rhetorical question).
Are their any other options in repairing the Bootres.dll file?
From the SrtTrail report:
Root cause found: ---------------------------Boot critical file h:\boot\resources\custom\bootres.dll is corrupt.
Repair action: File repair Result: Failed. Error code = 0x2 Time taken = 1282 ms
Repair action: System files integrity check and repair Result: Failed. Error code = 0x490 Time taken = 40643
I somehow think these issues (failed reset & corrupt bootres.dll) are connected. I used a boot disk to get this far. Not sure what exactly is on that boot disk but if bootres.dll is part of it, then I think it got corrupted also at a point of second crash - see below History.
History: Playing WOW. Game crashes, shuts down Windows, tries to reload fails. Used boot disk, and use Windows reset with files, download new game, log in - crash. Try to use Programs & features to uninstall both WoW & Bliz interface - both fail. Neither can I download either program. I was able to use the P&F do uninstall other programs.
How does one get a fresh boot disk at this point?
Bliz technical support says it cannot help, it's beyond their expertise (does their expertise extend past doing a copy & paste from support pages?) (social comment & rhetorical question).
Are their any other options in repairing the Bootres.dll file?
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