Hello all.
I've tried resetting my windows 10 pc via the reset button in reset and recovery. But long story short is 1st time I tried it crashed on 10% and I rebooted the pc to try again. Pc rebooted signed it ect, tried reset again and no luck kept saying there was a problem. Had a play around and came across the D: and lots of my programs having empty folders. So I formatted it. Long format or what ever it was called as thought it would be safer than the quick format. Anyhow this worked tried the reset again and all went ok until it came to the new start up where the pc kept crashing mid boot 5-6 times gave me the blue screen with crash code ect. So I went to bios and going to try boot from the USB flash with windows on it and I got a blue screen saying.
"Your pc/device needs to be repaired
The operating system couldn't be loaded because a critical system driver is missing or contains errors
File: \windows\system32\drivers\tcpip.sys
Error code: 0xc0000098
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device). Contact your PC/device manufacturer."
Is this a case of needing to clear and redownload windows 10 on the flash drive or a deeper rooted problem?
Thanks for any help
I've tried resetting my windows 10 pc via the reset button in reset and recovery. But long story short is 1st time I tried it crashed on 10% and I rebooted the pc to try again. Pc rebooted signed it ect, tried reset again and no luck kept saying there was a problem. Had a play around and came across the D: and lots of my programs having empty folders. So I formatted it. Long format or what ever it was called as thought it would be safer than the quick format. Anyhow this worked tried the reset again and all went ok until it came to the new start up where the pc kept crashing mid boot 5-6 times gave me the blue screen with crash code ect. So I went to bios and going to try boot from the USB flash with windows on it and I got a blue screen saying.
"Your pc/device needs to be repaired
The operating system couldn't be loaded because a critical system driver is missing or contains errors
File: \windows\system32\drivers\tcpip.sys
Error code: 0xc0000098
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device). Contact your PC/device manufacturer."
Is this a case of needing to clear and redownload windows 10 on the flash drive or a deeper rooted problem?
Thanks for any help