Windows 10 reset just says 'Please wait'

TobyO_

Prominent
Feb 17, 2017
6
0
510
Hi, so basically I am trying to reset my computer after a list of issue have been piling up over the past couple of month but in the past couple days they have become unbearable, so I have tried a few ways of initiating the windowsreset.exe and everytime it starts. Then it restarts my computer and then just says please wait, I left it for about 12 hours and when I came back to it it still said "Please wait"
 
Solution
what type of reset did you do? remove all or keep files and settings? Either way, I think a fresh install is best choice here.

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

If you tried to keep files/settings, we can try to rescue data before running full install -
change boot order so USB is first, hdd second
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command prompt
type notepad and press enter
this opens notepad. In notepad, go to file>open and it will open file explorer
use file explorer to copy data around to save it if necessary

If remove all, it doesn't look like it worked...
what type of reset did you do? remove all or keep files and settings? Either way, I think a fresh install is best choice here.

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

If you tried to keep files/settings, we can try to rescue data before running full install -
change boot order so USB is first, hdd second
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command prompt
type notepad and press enter
this opens notepad. In notepad, go to file>open and it will open file explorer
use file explorer to copy data around to save it if necessary

If remove all, it doesn't look like it worked. It appears broken

After a broken reset, I would suggest a fresh install
change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished
 
Solution

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