Windows 10 sees 1.5tb HDD as 300gb and asks to reformat

synce

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Apr 27, 2011
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18,540
http://gyazo.com/0685919e904fe16b406d395545629cd8

It seems to think its a RAID volume. I've tested the same HDD in two enclosures and had no problems reading all the files and data on it, and I've also replaced the HDD internally with a 320gb drive, which had no problems being recognized. So I'm sure it's a software issue but I have no idea what I could do to fix it. I've reinstalled the latest Intel RST drivers but no luck

(model is WD15EADS)
 
Solution
Hey there, synce!

I'm sorry to hear about your issues with the WD Green drive. :( I'd recommend you to try using a different computer/system that has a different Windows version on it. Try plugging the drive there and see how it will get recognized. I'd also check your motherboard manufacturer's website for any updates on the SATA/chipset drivers.
Windows 10 is the newest OS, so you might be facing some compatibility issues. I'd strongly advise you to get in touch with our technical support for assistance with this. Here are their contacts: http://products.wdc.com/support/kb.ashx?id=TA8LNa

Keep me posted. Hope I helped! :)
SuperSoph_WD
Hey there, synce!

I'm sorry to hear about your issues with the WD Green drive. :( I'd recommend you to try using a different computer/system that has a different Windows version on it. Try plugging the drive there and see how it will get recognized. I'd also check your motherboard manufacturer's website for any updates on the SATA/chipset drivers.
Windows 10 is the newest OS, so you might be facing some compatibility issues. I'd strongly advise you to get in touch with our technical support for assistance with this. Here are their contacts: http://products.wdc.com/support/kb.ashx?id=TA8LNa

Keep me posted. Hope I helped! :)
SuperSoph_WD
 
Solution