Question Windows 10 shuts down when downloading / Downloading from steam or multi tasking , HELP!!

Dec 4, 2021
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Hi all,


I’m only new here so thanks in advance to anyone that may be able to help

System Specs
Windows 10
MOB - B450 AORUS ELITE
PROCESSOR- AMD RYZEN 7 3800X
RAM – 16GB GSKILL TRIDENT
GPU- MSI RTX-3070 TRIPPLE GAMING TRIO

AURUS 512GB NVME SSD

SAMSUNG 1TB SATA SSD

SEAGATE 2TB HHD

SANDISK 220GB SATA SSD

This is all 6 months old, and ive had no issues for that period.



Issue first started when I changed my GPU position using a GPU riser cable. This may also be a coincidence. Since then screen freezes and shutdowns / clock watchdog time out error I have tried the below. So far I have managed to stop the clock watch dog error from appearing. The screen freezes epically happen when downloading games from steam. In saying that its vary rare for it to freeze during games



  • Stress test all hard drives using sea gates hard rive test software
  • Reinstall my whole PC back to an earlier date where I had no issues
  • Run system test with outbyte pc repair
  • Change cores in msconfig from 1 to 8
  • Check ram with windows diagnostics
  • Update windows
  • Change sleep settings
  • Change power settings to max performance
  • Reconnect power to all hardware
  • Removed anti virus
Hope you guys can help



Thanks,



Rhinoe
 
Dec 4, 2021
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10
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So i just ran problems report in windows search bar. It comes up with HARDWARE ERROR - see below

Description
A problem with your hardware caused Windows to stop working correctly.


Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 124
Parameter 1: 0
Parameter 2: ffffac0af71b0bf0
Parameter 3: bea00000
Parameter 4: 108
OS version: 10_0_19043
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 1033





Problem signature
Problem Event Name: LiveKernelEvent
Code: 124
Parameter 1: 0
Parameter 2: ffff8301b4baa080
Parameter 3: bea00000
Parameter 4: 108
OS version: 10_0_19043
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 1033
 

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