Windows 10 Software Issues

[Ayush_92]

Hi,
Im currently using Acer Swift 3 Ryzen 5 Quad Core - (8 GB/1 TB HDD/Windows 10 Home) SF315- Laptop and facing below issues after upgrading to Windows 10 April update.

Issue 1: Unable to play DRM protected vidoes from Netflix/Amazon prime videos from any browser. It's showing that

"Your web browser is missing a digital rights component.

In your web browser's address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video's page and try watching the video.

If the video doesn't play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video's page, and then try watching the video."

Although "Widevine Content Decryption Module provided by Google Inc." is already installed, however it seems like its not working due to some issues.

Issue 2: When I'm trying to play any game, Its running with Inverted colors and Lagging too much.

Issue 3: Windows Activation status is "Unable to reach Windows activation servers"


Just about 2-3 days ago I have updated this laptop using Windows 10 Update Assistant from Build 1709 to 1803 and after that the above issues are happening.

Please help. I don't wanna visit Service centre soon.

 

[Colif]

Issue 1

Chrome Browser

"Content Decryption Module" may be missing if you have version 56 or earlier installed.

To resolve this issue, you can update your Chrome browser to version 57 or later, and the Widevine Content Decryption Module is automatically installed. To ensure you're using the latest version of the Widevine Content Decryption Module, use the instructions to update or install listed below.

If you choose not to update your browser from version 56 or earlier, you can update/install or enable the Content Decryption Module on your browser, as needed.

To update or install the Widevine Decryption Module:
1. Enter chrome://components in your browser's address bar.
2. Expand WidevineCdm.
3. Click Check for Updates.
4. Your browser then installs the latest version.
To enable:
1. Enter chrome://plugins in your browser's address bar.
2. Look for the Widevine Content Decryption Module.
3. If the component is disabled, click Enable.
4. Restart Chrome browser, by closing and reopening it.

https://www.amazon.com/gp/help/customer/display.html?nodeId=201811480

2. possibly this - https://productforums.google.com/forum/#!topic/chromebook-central/rzMOrJvOaaQ

3. Just wait a while, it can happen it is a problem on their end. Win 10 can run inactivated for a while, and if laptop was activated before your update, it should be fine after one.