Windows 10 Start and Shut down problems

xdagex

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Jan 24, 2014
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Ever since I updated to Windows 10 from Windows 7, generally things have been faster, but there are some bugs that are incredibly annoying, the biggest is the process of shutting down and starting up my PC. About a 20% chance I start up my PC it will just start up and nothing will come up, just a black screen and it stays black until I turn it off then turn it on again, the same thing about shutting down, except I would say a 30% chance of my shut down process to mess up, I will go to shut down and it will lead me to the page "Closing # app and shutting down", I click shut down anyway and in maybe 30 seconds to a minute later, I will end up on my desktop again, sometimes without my taskbar so I can't shut down and will have to resort to my power button again, another thing is that a error message will come up saying:

PaD9ZAb.jpg


Any help would be greatly appreciated, or advice.
 
Solution
It looks like you have two errors. One, in this case itunes is preventing a proper shutdown and two, windows explorer is crashing. Windows 10 installs pretty quick. I would download windows media creation tool and install from scratch. The explorer error is likely a corrupted file or memory error. You can try to scan the drive for errors. (right click the c: drive, properties, tools error checking. Also you could try running mem test to verify you memory is working. But really the fresh install has the highest chance for success and quickest solution to boot.

https://www.microsoft.com/en-us/software-download/windows10

xdagex

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Jan 24, 2014
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It's not always iTunes, I don't think the programs that are running before I shut down affect that message, but It comes up no matter what I do, I've shut down without any programs running before and it still prompts that message.
 

xdagex

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Jan 24, 2014
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I'd like that to be my absolute last resort as I have so many files that would take a few days to get everything reinstalled and the way it used to be.
 
It looks like you have two errors. One, in this case itunes is preventing a proper shutdown and two, windows explorer is crashing. Windows 10 installs pretty quick. I would download windows media creation tool and install from scratch. The explorer error is likely a corrupted file or memory error. You can try to scan the drive for errors. (right click the c: drive, properties, tools error checking. Also you could try running mem test to verify you memory is working. But really the fresh install has the highest chance for success and quickest solution to boot.

https://www.microsoft.com/en-us/software-download/windows10
 
Solution

xdagex

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Jan 24, 2014
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I'll think about it, I did the error check and windows said that it did not find any errors in both my hard drives.