Question windows 10 start menu Shutdown not working

Feb 19, 2019
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ever since ive upgraded my pc to a Ryzen 2600 my pc has not been wanting to shutdown useing the windows 10 start menu, i can still use the start menu Restart and the case bottom still lets me shutdown my PC.
my windows 10 version is 1809 and im running windows 10 Pro
 
Mar 18, 2019
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This problem can occur because the power settings are damaged or incorrect or the Windows file is damaged.

I would advise you to run a power troubleshooter and check if it helps. Please follow these steps:
  1. Type troubleshooting in the search box on the taskbar and click on the results.
  2. Click "View all" and then click "Power".
  3. Click "Next" and follow the instructions on the screen.
For more details see this article: How to fix Windows 10 start menu shut down not working

I hope this information helps.

Please let us know if you need further assistance.

thank you
 

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