Question Windows 10 that randomly gets a blank blue screen with nothing (not BSOD)

Oct 17, 2019
2
0
10
0
Hello,

I have this desktop with Windows 10 that randomly gets a blank blue screen with nothing (not BSOD)
(this not happens at login)

Mouse works but nothing else... I know i can get out of that with task manager and login/logout, but this is a Work PC from someone else and i need it to be fixed for good. She works with lots of important stuff and can't logout and lose data

If anyone had this or can help me i would be much apreciated!


Thanks
HiMem
 

Colif

Win 10 Master
Moderator
does it have a cursor on the screen? Maybe this helps - https://forums.tomsguide.com/threads/blank-blue-screen-with-only-cursor-how-can-i-fix-it.157973/

You could try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any microsoft services or windows won't load right - https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows

if clean boot fixes it, it shows its likely a startup program. You should, over a number of startups. restart the programs you stopped to isolate the one that is to blame.

easier if it was not a Blue screen since BSOD exist. I wish google searched for what you want and not what it thinks you want.
 
Oct 17, 2019
2
0
10
0
Hello and thank you.

I already saw those posts with no sucess..

As I said before, this happens at random, sometimes several days without happen.
 

ASK THE COMMUNITY

TRENDING THREADS