Windows 10 unable to find my DVD drive?

[PlymouthJoseph]

I have recently upgraded to Windows 10 and I wanna play a old game which requires the disk to run, it worked fine in W7 because it could find my DVD drive, but now it is simply not there... Not even in Device Manager.

Any ideas?

- Joe

 

[Gibbozo]

Sorry for the delay Glenn.

Yes, it has worked on all the machines I've seen showing this problem. If Windows 10 updates haven't fixed the problem for you, use the registry edit.

To reverse the edit (if you want to) go to HKLM\SYSTEM\CurrentControlSet\Services\atapi\ and delete "Controller0"

Regards,
Brendon

Hi Brendon,

I've tried this fix (and literally any other I can get my head around) to no avail. Device manager isn't showing anything, disk manager (to my vaguely limited knowledge) isn't showing anything. The drive is getting power though, so that's a thing.

Any suggestions for one as desperate as me?

 

[sherwoga]

Sorry for the delay Glenn.

Yes, it has worked on all the machines I've seen showing this problem. If Windows 10 updates haven't fixed the problem for you, use the registry edit.

To reverse the edit (if you want to) go to HKLM\SYSTEM\CurrentControlSet\Services\atapi\ and delete "Controller0"

Regards,
Brendon

Sorry for the delay Glenn.

Yes, it has worked on all the machines I've seen showing this problem. If Windows 10 updates haven't fixed the problem for you, use the registry edit.

To reverse the edit (if you want to) go to HKLM\SYSTEM\CurrentControlSet\Services\atapi\ and delete "Controller0"

Regards,
Brendon

Hi Brendon,

I've tried this fix (and literally any other I can get my head around) to no avail. Device manager isn't showing anything, disk manager (to my vaguely limited knowledge) isn't showing anything. The drive is getting power though, so that's a thing.

Any suggestions for one as desperate as me?

Brendon,

Thanks for your response. This REGEDIT fix did not work in my case. However, I eventually found a post that recommended uninstalling some factory installed utility software. Two programs recommended for removal were

TOSHIBA Recovery Media Creator
TOSHIBA Disc Creator

Removing them did work. I now have my DVD drive working properly with the Windows 10 OS.

Glenn Sherwood

 

[sherwoga]

Sorry for the delay Glenn.

Yes, it has worked on all the machines I've seen showing this problem. If Windows 10 updates haven't fixed the problem for you, use the registry edit.

To reverse the edit (if you want to) go to HKLM\SYSTEM\CurrentControlSet\Services\atapi\ and delete "Controller0"

Regards,
Brendon

Brendon,

Thanks for your response. This REGEDIT fix did not work in my case. However, I eventually found a post that recommended uninstalling some factory installed utility software. Two programs recommended for removal were

TOSHIBA Recovery Media Creator
TOSHIBA Disc Creator

Removing them did work. I again have my DVD drive working properly.


Glenn Sherwood